Santa Monica Maserati

Clean, tidy and they have a lovely coffee machine! They were very welcoming upon entry and Elena wasted no time to get the ball rolling. I had inquired about a Stelvio a week prior and mentioned I would be flying in from Las Vegas. Upon arrival Elena spotted me and we began the purchasing process. Later Nick arrived and began the paper work. Both, Elena and Nick, were straight to the point and no xxxxxxxx in between. (Do excuse my language) They we’re both very helpful and the entire process was quick. Perhaps it could have been even faster, but we were just choppin it up. I will definitely be back in the future. Thank you for everything

I like the way I been treated by the crew. They have been very respectful.

My Husband Avilo Oliva bought a Certified Pre-Owned Maserati GT from Maserati of Santa Monica in May 2023. We decided to buy this car vs another cheaper one that was on sale by a VW dealer based on salesperson's (Elena Redkin) feedback that car was in pristine condition and "you can never trust what non- Maserati dealers do to cars before they sell them". We live in Idaho and had the car delivered to our home a week or so later to find out a list of issues: 1) Car was involved in accident with both front fenders repaired; never disclosed by dealer but took a total of 5 minutes for my Maserati dealer in Idaho to confirm that. 2) Steering column making noise when turning the wheel. 3) Front wheel had a small bent (same incident?) and wheels were totally out of balance 4) Driver mat and upholstery on driver side totally ripped apart 5) Central back leather panel in between the seats came with 3 "penny-size" holes 6) Exterior carbon side-view mirrors were chipped and losing layers 7) Car manual was missing We already spent $2300 on the certified pre-owned GT to bring it back to the condition a certified pre owned car should had been since the beginning. Maserati in Italy just inquired me who the dealer was given the situation. We have complained now for 3 months to all Managers in the dealership, including GM Eric Martin who doesn’t even respond to my husband emails. If you want to buy a Maserati, take your business elsewhere. Maserati of Santa Monica is the worst dealer we had to deal with in our lives.

Service is great. Sadie is great. These guys legit take care of you and your car. Thanks Sadie and Alfa SM.

This is the second car I purchased from Elena in the last two years. Elena is the consummate pro. Totally professional, knowledgeable, responsive, and she will provide assistance even after the deal is done. I look forward to buying my next cat from Elena.

Can’t tell you how much I love doing business with this dealership. Both Kevin and Paul Marino went above and beyond the call of duty for me. I always get my Maserati’s from them and will continue to in the future. I always feel welcomed and taken care of when I work with them. And love their maintenance department. They all do a A+ job and I always recommend Paul to my friends and clients when they are in the market for a Maserati.

Friendly environment, very clean and organized. Especially the Paul very welcoming kind even under pressure. Salesman Willing very helpful and patient.

Great customer service, had a quick battery repair nd washed car too. Will be back

I was very comfortable here buying my second Alfa Romeo as I was buying my first one, Elena is awesome!!

When I called I spoke with Ben, he assured me the car I wanted was there, and that he would have it available for me to test drive. When I arrived, he very nicely introduced me to Elena and said that she would take good care of me. And she did! She was lovely to work with, explained everything clearly. The whole process from the start to finishing the paperwork with Nick was enjoyable. The car was detailed and prepped. Elena made sure I was settled into the car and answered my last minute questions getting me on the road in my new ALFA Romeo. I couldn’t have imagined a better experience.