Santa Monica Maserati, Alfa Romeo, Fiat

4.5
(354 reviews)
Visit Santa Monica Maserati, Alfa Romeo, Fiat
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–5:00pm
Tuesday 7:00am–6:00pm 9:00am–5:00pm
Wednesday 7:00am–6:00pm 9:00am–5:00pm
Thursday 7:00am–6:00pm 9:00am–5:00pm
Friday 7:00am–6:00pm 9:00am–5:00pm
Saturday 8:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (866) 325-3303 (866) 325-3303
Used (866) 325-7261 (866) 325-7261
Service (866) 328-1216 (866) 328-1216

Reviews

4.5
(354 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Santa Monica Maserati, Alfa Romeo, Fiat from DealerRater.

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5.0

I can’t say enough about this place. This dealership got...

I can’t say enough about this place. This dealership got me financed when others couldn’t and at a fair rate. Mike and Steve are just great guys to do business with (no rabbits out the hat).

Dealer response

Brian, Thanks for your feedback on your recent visit to Santa Monica Maserati Alfa Romeo FIAT. I'm glad to hear that Mike and Steve were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

5.0

Great service fast & very professional & also friendly...

Great service fast & very professional & also friendly advisor (Casey) & the staff @ loaner car office. Thank you so much to all of them. Best Regards. Sue

Dealer response

Sue, We are very happy to hear Casey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

5.0

My service advisor Ken is extremely excellent, honest and...

My service advisor Ken is extremely excellent, honest and very knowledgeable. I will return S

Dealer response

It's great to hear that Ken was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

5.0

Casey was very helpful. Was able to get oil change under...

Casey was very helpful. Was able to get oil change under warranty — thank you so much !

Dealer response

Paul, Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful service feedback!

5.0

Eric, Byron and Daniel were wonderful. Incredible...

Eric, Byron and Daniel were wonderful. Incredible customer service- I wish every dealership had a team like them!

Dealer response

Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad to hear that Eric, Byron, and Daniel were able to help, and we hope to see you again!

5.0

Pedro was fantastic , very helpful and knowledgeable ....

Pedro was fantastic , very helpful and knowledgeable . Ken who I normally deal with also does a fantastic job . Give them both promotions and a big pay raise , thank you Vinny F.

Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pedro and our team, and we look forward to working with you again.

5.0

Responsive, courteous, friendly and knowledgeable. Good...

Responsive, courteous, friendly and knowledgeable. Good follow up. Super easy transaction. Everything went exactly as promised.

Dealer response

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

3.0

I’m not upset with the service. I’m frustrated and...

I’m not upset with the service. I’m frustrated and disappointed because I had $30 stolen from my center console.

Dealer response

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

5.0

My experience was top notch. Ken was my service...

My experience was top notch. Ken was my service specialist. From the moment I pulled up with my car until I picked it up after it had been serviced, I received first class service. Ken and his team were professional, knowledgeable, and went above and beyond.

Dealer response

Thank you for your business and this review. We're happy to hear Ken and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

1.0

They never tell you anything about what's going on with...

They never tell you anything about what's going on with the car it's like a mystery

Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.