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Freehold Nissan

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Freehold Nissan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
819 lifetime reviews. Includes reviews of Freehold Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 2, 2020

    Purchased a new Nissan on 12/31/19. The service was excellent with Art, David B. and Monik, doing everything they could to please my wife.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us!


    Worked with:
    David Barysh

    Sales Advisor

    (5.0) 13 reviews

  • 1.0 out of 5
    December 31, 2019

    Worse sales department I ever dealt with. Daryl was useless and Art is a joke and I will be calling Corporate office with the cursing and disrespect I... received there. Please don't waste your time with Daryl or Art or Jim and take your business elsewhere cause that team thinks they owe you something,

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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know about your recent visit to Freehold Nissan. We will use your comments to refine our efforts to ensure this issue does n...ot happen again.


    Worked with:
    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

    James Small

    Sales Advisor

    NOT RATED

  • 1.0 out of 5
    December 30, 2019

    If you looking for a car at freehold Nissan run and don't deal w Daryl. He is totally disappointing and rude and don't care about customer just his nasty... self

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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are... willing, please contact us at (732) 780-3600 so we can work towards a resolution. We look forward to hearing from you.


    Worked with:
    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

  • 1.0 out of 5
    December 16, 2019

    Horrible customer service Returned my car lease ti this dealership but they kept my car for 3 months. Was told they would try to resolve it only to be... lied to. Bought /leased from nissan 6x NEVER AGAIN

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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    And you will nothing to resolve the situation. You need to accept responsibility for your actions. But you wont o and thanks for ruining my credit


    Worked with:
    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

  • 4.0 out of 5
    December 5, 2019

    Lisa Santoro was professional , friendly , and helpful . Darryl sat with her to negotiate and that's when the "hidden" fees became not so hidden. The... car I was negotiating was advertised for a specific price as certified but Darryl pulled out some numbers showing an extra 4g's was being charged to make it saleable. After a long negotiation the numbers were brought down to a relatively fair price. Only one key came with the car and they wouldn't honor another one as part of the purchase. Overall though , Darryl and Lisa were both nice and professional.. But the numbers didn't add up so be prepared to negotiate hard. Also be prepared for the good cop bad cop routine.

    4.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day!


    Worked with:
    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

    Lisa Santoro

    Sales Advisor

    NOT RATED

  • 4.0 out of 5
    November 27, 2019

    didn't have vehicle we wanted in stock, so went out of there way to get us a rogue sv in black. Took them about week to get vehicle. Only mishap: didn't... come in with the self dimming rear mirror with garage opener , or a metallic bumper strip, and , no rubber mats. When we arrived to pick up, the sales manager was supposed to be there, but was absent. The salesman Mark Coley was present, so he instructed service to locate a metallic strip and install. They did. He also found us rubber mats, and installed{ was told they cost $400, but, was giving them to us for free.) Bad news on getting the self dimming mirror. The vehicle came with a flip mirror, which was not on the vehicle we test drove, that did have a self dimming mirror. However, the sale manager assured us, we would get the same exact vehicle we test drove. However, since it did not have one, and the sales manager absent, we made the executive decision to purchase the vehicle. We actually never noticed the vehicle wasn't equipped with a self dimming mirror , until after we had signed all documents. Afterwards, while siting in the rear seat, my wife Joy in drivers seat, and Mark Coley in the passenger seat, they were discussing how the Bluetooth, etc, etc worked, I just happened to notice that there was a flip rear view mirror, and NOT a self dimming, garage door opening mirror. I was quite flabbergasted. I said to Mark, that mirror isn't what we were promised. Darryl said we were to get " THE EXACT SAME VEHICLE WE TEST DROVE". It was blue, we wanted black. So, we decided, to not make a mountain out of mole hill, and take the vehicle home, and we would call Darryl Overby, the sales manager who told us we would be getting the EXACT SAME VEHICLE, the next day. Now, we are happy , happy, happy with this new Rogue SV. We call Darryl the next day, explain, since your were absent, we took the vehicle, confidant , that you would correct the mistake. This is where are happiness diminished. Darryl told me MULTIPLE times, that we had been PRESUMPIOUS, not sure I spelled that correctly....He said he had NOT told us we would get the EXACT same vehicle, but instead of blue, in the color we wanted, black. We PRESUMED, the vehicle would be the exact same. If we wanted the self dimming mirror with garage opener, it would cost us another $400 !!!!!! Not the response from the absent sales manager we had hoped for(Prior to visiting Freehold Nissan, we had visited pine belt Nissan in toms river, NJ, where they offered us this vehicle with the self dimming mirror, mats, metallic strip, and some type of a net in the rear cargo area. We could have driven that out that day, yet, we decided to give Freehold Nissan a shot. FAST FORWARD, we came back yesterday, paid approx. $247 to have a self dimming, garage door opening installed. Done. We had hoped that the dealership would have honored there commitment to deliver to us the SAME EXACT VEHICLE WE TEST DROVE IN METALIC BLUE, BUT INSTEAD WANTED, IN BLACK..Same EXACT vehicle, NO MORE..NO LESS..THEY DID NOT HONOR THERE COMMITMENT. In conclusion, we probably would give this dealership another chance, when this lease is up in 3 years, but , would look at other nisssan dealers before we did. Inspect your vehice carefully before signing your paperwork, and be sure , all equipment, and features are what was promised. Don't presume anything.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jerseyshark, we appreciate you taking the time to leave us this feedback


    Worked with:
    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

    Mark Coley

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    November 22, 2019

    I bought a pre-owned Nissan Versa from freehold Nissan over a month ago and I my purchase was complete in under an hour! They gave me tons of attention... and made the purchase simple. I had an issue with the car after owning it over a month and they replaced the muffler at NO COST to me!! The sales department is wonderful and the service department is equally wonderful!.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your rece...nt visit. Take care!


    Worked with:
    David Barysh

    Sales Advisor

    (5.0) 13 reviews

  • 5.0 out of 5
    November 14, 2019

    I had previously purchased 2 Rogues from Pine Belt Nissan and because of their unwillingness to help me with an issue I was having, I decided to shop at... Freehold Nissan. Our salesman Jim, couldn't have been more professional and went above and beyond to make sure I got the car I wanted at the price I wanted. Unbeknownst to me, I had left a few photos in the car I was trading in and he held onto them until I could get in to pick them up. I would definitely recommend Freehold Nissan if your in the market for a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again for taking the time to let us know how we did. We truly appreciate our customers!


    Worked with:
    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

    James Brower

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    November 11, 2019

    David Barysh, Darryl Overby & Art were awesome!! I am a returning costumer because of the great experience of how my family and I are treated from... the minute we walk in the door. David Barysh was straight forward and extremely patient. He made sure I knew the plus and minus of every vehicle I looked at. I didn't feel pressured to make a decision right away and it was because of his patients I was able to choose and drive off in my new car that evening. Thank you again for another GREAT experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review; we are happy to pass along your comments to the team here at Freehold Nissan!


    Worked with:
    David Barysh

    Sales Advisor

    (5.0) 13 reviews

    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

  • 5.0 out of 5
    November 2, 2019

    I appreciated being able to look at the cars in the lot without being pressured into the showroom before I was ready. My salesperson Dave listened to what... type of vehicle I need then suggested a few cars on the lot. We went on a test drive and I really enjoyed driving the car.I got a very fair trade in price for my vehicle and was able to get all of the paperwork completed so that I could drive out of the dealership. I am very happy with my experience.

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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive comments about Freehold Nissan!


    Worked with:
    David Barysh

    Sales Advisor

    (5.0) 13 reviews

    Darryl Overby

    Sales Manager

    (4.1) 17 reviews

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