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This dealership is great! Wonderful staff, fast service when I need an oil change! The facility is always clean and the waiting area is warm and homey!
The service department was great. They understood my needs and I was not there to long for my oil change. The only thing that could be better is the price of a oil change using synthetic blend was high when I can get full synthetic for about the same price at my local shop.
Good service, But..
The tune up service performed was great. But, on my work order they put the wrong odometer milage. Had to ask them to change it. It will take me well over my warranty limits.
Great Place to buy
i bought a new 2021 Ram Custumer 1500 great deal great price for my trade too. Just took it in for my free oil change and only $25 for a tire rotation . In and out in less than an hour
Uneven process, salesperson was great!
I bought a 2022 Bighorn truck and our salesperson Steven was great. The process was long and tedious as we found out the dealer was charging a $5000 premium for 'low inventory' although this dealer has more vehicles than many other competing dealers. Their online pricing is not actually what you get. The online pricing is if you can get every potential rebate but some rebates are mutually exclusive, you cannot get them all. Better notification on the website about this would be more in line with fair advertising. Overall a good experience.
It’s not a Roadrunner, but just as good….
Not a Roadrunner, just as good. I was going to another dealership. But Stephen and 2 other salespeople changed my mind. They were OUTSTANDING … glad I stopped by…
I scheduled an oil change and was charged full price even though I was covered by my warranty.. the guy at the service desk didn't listen to me or check out what I was saying...I started second guessing myself until I called to Thompson and they emailed me my warranty.. when I showed it to him he tried to say it wasn't valid.. His manager did give me a full refund but why did I have to go through this... her excuse was he was new.. this was the second and last time I was go through this with them... I will NEVER do business with them again.. if I could give zero stars I would..
Made an appointment for a oil change and inspection. Everything went well and all the folks were most helpful! I will be back. Glad they are local.
I had a better experience the second time around
The first time I came there I didn’t feel like I was treated fairly I was lied to about 2017 Jeep Wrangler and that had 70,000 miles but when I got there it was a different story it was a 2016 with almost 100,000 miles but I gave them another try Elizabeth was great she got me and a nice red charger that I’m so happy with she treated me well I thank her so much and I will be back two get my Jeep wrangle
I was treated with great customer service. My car was taken care of well. Nice environment. Snacks and drinks provided. People were friendly. Thank you.