Reviews
Write a reviewThis dealership is very slow with paperwork.
This dealership is very slow with paperwork. You have to make sure to fallow up with everything.
This dealership is very slow with paperwork.
This dealership is very slow with paperwork. You have to make sure to fallow up with everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We’re sorry to hear about your recent experience with Joe Bullard Acura and hope you will accept our sincerest apologies. I have informed our manager of your review and they will be looking into this.
This the second Acura we purchased with the assistance of
This the second Acura we purchased with the assistance of John McBryde. Everyone talks about the importance of being customer-focused, but John demonstrated a true interest of our needs with a purchase of new vehicle. He provided outstanding customer service by answering all our questions and demonstrating the features of the 2024 MDX. I firmly believe in loyalty to those that go the extra mile to ensure the customer needs and wants are satisfied. Mr. Mc Bryde possesses those qualities and has my loyalty when my wife and I decided to purchase a new vehicle.
This the second Acura we purchased with the assistance of
This the second Acura we purchased with the assistance of John McBryde. Everyone talks about the importance of being customer-focused, but John demonstrated a true interest of our needs with a purchase of new vehicle. He provided outstanding customer service by answering all our questions and demonstrating the features of the 2024 MDX. I firmly believe in loyalty to those that go the extra mile to ensure the customer needs and wants are satisfied. Mr. Mc Bryde possesses those qualities and has my loyalty when my wife and I decided to purchase a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at Joe Bullard Acura was very helpful and was able to provide answers to all of your questions. We hope to work with you more in the future. Congratulations on your 2024 Acura MDX!
I purchased a car in January from them.
I purchased a car in January from them. When I registered it I was told they over charged me on sales tax. I immediately contacted Joe Bullard and I got the run around for weeks after multiple phone calls and emails. I finally was making some traction with at least someone calling me back but thays when they basically told me it was too late and not their problem any more. I was very disappointed in their customer service and management team in how they have handled this situation and lack of respect I was given after being a loyal customer for some time. And we aren't talking about a few dollars, we are talking hundreds of dollars. They have officially stopped responding to me. I will never bring them my business or refer anyone to then again. I will make the trip to Destin from now on.
I purchased a car in January from them.
I purchased a car in January from them. When I registered it I was told they over charged me on sales tax. I immediately contacted Joe Bullard and I got the run around for weeks after multiple phone calls and emails. I finally was making some traction with at least someone calling me back but thays when they basically told me it was too late and not their problem any more. I was very disappointed in their customer service and management team in how they have handled this situation and lack of respect I was given after being a loyal customer for some time. And we aren't talking about a few dollars, we are talking hundreds of dollars. They have officially stopped responding to me. I will never bring them my business or refer anyone to then again. I will make the trip to Destin from now on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Cassie, We would appreciate the opportunity to speak with you regarding sales tax and your experience with our Sales Team here at Joe Bullard Acura. Please initiate contact directly so we can discuss this further. Thank you, Deven Le General Sales Manager dle@joebullard.com
I purchased a 2023 Acura MDX.
I purchased a 2023 Acura MDX. The salesperson, Ignacio Salas Polar, was outstanding. He was very knowledgeable of the many vehicles we discussed. He was very patient and kind to work with. I will certainly return and ask for Ignacio when I make my next vehicle purchase.
I purchased a 2023 Acura MDX.
I purchased a 2023 Acura MDX. The salesperson, Ignacio Salas Polar, was outstanding. He was very knowledgeable of the many vehicles we discussed. He was very patient and kind to work with. I will certainly return and ask for Ignacio when I make my next vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us a review! Ignacio is a wonderful asset to our team at Joe Bullard Acura. We appreciate you choosing us for your automotive needs.
John McBryde was very helpful, patient, and easy to work
John McBryde was very helpful, patient, and easy to work with. He made purchasing the Acura MDX a very positive experience.
John McBryde was very helpful, patient, and easy to work
John McBryde was very helpful, patient, and easy to work with. He made purchasing the Acura MDX a very positive experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind feedback! We are so glad that our Sales Team provided you with patient, helpful care at Joe Bullard Acura and we congratulate you on your new Acura MDX. Have a wonderful day.
I drove 3 hours to buy my MDX from Joe Bullard Acura.
I drove 3 hours to buy my MDX from Joe Bullard Acura. I ordered my MDX in August and it was delivered by October. Collin was polite, patient and provided me weekly updates on the manufacturing and delivery of my MDX. After I was finished in financing, my MDX was personalized to my settings and ready to drive back to Louisiana. Clarence in financing made the paperwork seamless! He was extremely patient in answering my questions and finding me the best rates. I can’t write enough positive things about the team at Joe Bullard Acura. Highly recommend!
I drove 3 hours to buy my MDX from Joe Bullard Acura.
I drove 3 hours to buy my MDX from Joe Bullard Acura. I ordered my MDX in August and it was delivered by October. Collin was polite, patient and provided me weekly updates on the manufacturing and delivery of my MDX. After I was finished in financing, my MDX was personalized to my settings and ready to drive back to Louisiana. Clarence in financing made the paperwork seamless! He was extremely patient in answering my questions and finding me the best rates. I can’t write enough positive things about the team at Joe Bullard Acura. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Danea, we truly appreciate you taking the time to write such a great review and trusting our Sales Team at Joe Bullard Acura to take great care of your MDX. We'll make sure you always get treated with top-notch service every time you visit.
John McBryde was very helpful and knowledgeable.
John McBryde was very helpful and knowledgeable. I was very pleased with the service received.
John McBryde was very helpful and knowledgeable.
John McBryde was very helpful and knowledgeable. I was very pleased with the service received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review. We really appreciate you being a customer at Joe Bullard Acura. We look forward to seeing you again soon!
The best car buying experience ever!
The best car buying experience ever! We actually left the dealership feeling relaxed and happy about our purchase, John McBryde was outstanding to work with!
The best car buying experience ever!
The best car buying experience ever! We actually left the dealership feeling relaxed and happy about our purchase, John McBryde was outstanding to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Your 5-star review has definitely put smiles on the faces of everyone here at Joe Bullard Acura. Thank you so much for sharing your exciting feedback on how our Sales Team's laid-back approach to car-buying made this the best experience for you. Congratulations on your new vehicle and have a wonderful day.
Best experience purchasing a vehicle ever!
Simply the best experience buying a vehicle! I tried a different dealership initially and they did not even try to earn my business. One call to Joe Bullard and talking to Patrick Norton and the process took care of itself. I could not be happier! If you want to be taken care of, not taken advantage of, then give Patrick Norton a call!
Best experience purchasing a vehicle ever!
Simply the best experience buying a vehicle! I tried a different dealership initially and they did not even try to earn my business. One call to Joe Bullard and talking to Patrick Norton and the process took care of itself. I could not be happier! If you want to be taken care of, not taken advantage of, then give Patrick Norton a call!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Jeff! We are glad you had a 5-star experience with our team here at Joe Bullard Acura! Have a great day!
Patrick Norton is an excellent salesman. He knows the...
Patrick Norton is an excellent salesman. He knows the product and explains it all. He is the best.,
Patrick Norton is an excellent salesman. He knows the...
Patrick Norton is an excellent salesman. He knows the product and explains it all. He is the best.,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at Joe Bullard Acura.