NYC MotorCars of Great Neck

3.1 out of 5 3.1

Reviews

3.1 out of 5 3.1
40 lifetime reviews.

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  • 1.0 out of 5
    April 19, 2020

    I saw online a 2017 Mercedes e300 priced very well at 21,900 with very low miles. I applied online and was never contacted. Sure maybe there busy I called... the dealer was told someone will give me a call when they get to my application there busy and rudely hung up. I decided to show up to dealer maybe this would speed up the process as they would see I’m very interested. When I arrived no one greeted me I had to find the car myself and basically harass to start the process. FALSELY ADVERTISED CARS. If you want the advertised price basically GIFT the dealer $2000 Or else they’ll up the price 2-5k They added warranty I did not want. Claimed warranty was a certified pre-owned warranty. Let’s set this straight ANY CAR PURCHASED at a 3rd party dealership will be be certified. Why because only the manufacturers dealers may certify a car At this point I was disgusted in their sales tactics and would rather just pay high at a dealer who is upfront. Notice how long they last with cars it’s for a reason. Why would cars so cheaply priced last this long. BEWARE OF THE FAKE REVIEWS THEY WRITE xxxxxxxx REVIEWS OF THEMSELVES AS ANOTHER FAKE SALES TACTICS Please stay away.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    13 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    April 13, 2020

    I’m looking for a car and these folks have it. After reading their 1 star reviews I’M REALLY SCARED to buy here. Will I be ripped off? Will they bait... and switch? Why are so many people having a terrible experience at this dealer?

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2020

    I could not be happier with the deal I got. Jose the sales manager was very helpful and knew exactly what I was looking for. Great customer service and... a great car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2020

    Great experience , would reccommend to all my fiends and family. Go and ask for the sales manager Jose, he will give you a great deal.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    January 29, 2020

    These guys are crooks and liars....Never buy anything from them !

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2019

    Went to see a car in the ad - turns out it was an Audi A7 instead of the advertised S7. The guy didn't seem to care that they were completely different... cars, or that the ad was incorrect. Overall it seems like the kind of place where they sell sketchy vehicles.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    14 people out of 15 found this review helpful. Did you?
  • 1.0 out of 5
    December 5, 2019

    Went in to look at an Audi, I had an appointment but they all sat there and stared at me for 15 Minutes before I asked for assistance. They rolled their... eyes and led me to the car. They told me the price of the car would be $20,000 more than listed online because of a $5k 3rd party warranty (that you cannot opt out of), dealer fees, taxes, and reg fees.... $20,000!!! When I asked if I could pay cash they said it would increase by another 10k.. makes no sense. I called 4x the next day to see if I could come to a deal with them and every time they acted like they were transferring me but instead hung up on me. Insane.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    22 people out of 23 found this review helpful. Did you?
  • 1.0 out of 5
    November 24, 2019

    Looks like a great deal from NYC Motorcars, right? Think again, their game is to try and hide thousands of dollars in "hidden charges" - even when you... ask them pretty directly. This happened to me directly. The actual price will be AT LEAST $4,000 more - and, from what I've heard from other reviews - possibly substantially more than that. Also, the finance manager at their Queens store is the most unprofessional person I've ever dealt with in my entire life. Save yourself a huge hassle and waste of time - or, at the very least, do your research at a site that includes the true price of the vehicle, including ALL CHARGES before you go.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    22 people out of 22 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2019

    I went to this dealership to see the red mercedes benz e43. The price on the website is $42,995. When I got there I asked about the price and Ben told... me that I have to pay from 10-12k in dealers fees, some bullshi..warranty they are trying to push on people, taxes etc. I just laughed and left this scam place. Be aware that those prices you see are not real prices. You will have to pay a lot more for the car you want.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    38 people out of 38 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    Came in looking to buy my first car. Jesus, Very knowledgeable sales person with top notch service. Always answered back when I needed help. Nice, understanding... and respectful person. I had an awesome experience. I highly recommended if you're interested, you should ask for Jesus Castro !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 13 found this review helpful. Did you?
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