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Awful. Advise you not to visit this Honda dealership for service. I have tried several times to give this Tampa location a chance. The same. They lie,... don't provide the actual service. My car was parked in the parking lot where O had to catch my car. This place did not drive the car up. They asked if I would like my car washed. Guess what, no wash. Not honest or reliable. Please visit another locatio.
BEWARE! Stay clear of this place! This has been the worse expiernece ive had with a dealership in my entire life. Sales person lied and sold used vehicle... as certified pre-owned and sold vehicle several thousand dollars overpriced from kelly brue book value of vehicle.The very next day after my brother took the vehicle home we went to the dealership to address our concerns with the dealership and manager and they would not do anything to address the situation. From the salesperson to the finiance guy and the managers they are all xxxxxxxx, dont believe s**t that comes out their mouth. Should you decide you make bussiness with this place and they promise any warranty, certifications or incentives get it in writting or be prepared to get royally screwed. Sales person that services us was named Leon. Good Luck
This dealership location has lost my business. I came for an oil change, tire rotation, wheel balancing, and alignment. I've been here 3hrs. The timing... is ridiculous!
Came in to get pricing on Odysseas my family is growing. Sales rep Zach and sales Mgr Alvin were tremendously helpful in making the numbers work and finding... the right vehicle for my budget. Highly recommend the dealership.
Our experience at Westshore Honda was excellent with the seller Ismael Rivera Jr, thank you very much for all your help and for being from beginning to... end working so kindly with us
Doing a used car search for 2017 Honda Civic EX-L, found one at this dealer listed with 1,206. miles on it and price looked competitive. Asked for a TrueCost... quote and recieve it via email that added another $1,000. for dealer fees and docs. Per Kelly BB , the adjusted price was a fair deal so we went to the dealer to test drive the car. When we previewed the car, found out it had 30,000. miles on it, not 1,206. Finance Mgr. on duty (Sunday) stated it was a mistake but the price was still competitive. We disagreed and he went on to say that he would add a 100,000. mile warrenty onto the deal. When we said we were not sure we wanted to purchase the car with that many miles, he said we must be crazy....That is when we walked out. Buyer beware of this particular Dealer.
Seth is always friendly, professional and kind. He is honest about prices and repairs needed on my vehicle (s). He is also accurate about the time which... will be needed for the repair; he almost always gets me out on time or even ahead of schedule. I have been working with 'Seth for several yrs. now and can honestly say that he is a pleasure to work with and that he makes going to the service dept. a pleasant experience. He is a real asset to Westshore Honda.
Benny Soriano is the best. He is the man. Best deal I ever made and I walked out happy. Nobody works as hard as him. I can't be no more greatful. I am... a very picky person and he supported me and made it all the way through with me my Honda Civic is incredible but the way he stood up and enganched with me and his service is amazing. We need more people like you Benny. Youuuu gooo man. Thank you.
This awful dealership sold the Honda Pilot that I put money down on to hold until my return in 3 days. I paid the deposit on Wednesday saying I would be... back on Saturday. They agreed. I texted and spoke live with my sales person on Thursday & again during the day Saturday saying I had all but 3,000 and she said no problem I could bring the remaining $ on Monday. I get to the dealership on Saturday & I sit for 1.5 hours before they tell me that they sold the car I put $ down on three days prior. No one called me to inform me. Then the arrogant manager Alvin Santana said he had a right to sell the car & he felt no remorse. The sales person I dealt with was apologetic & wanted to help me find another Pilot to my liking. But the Sales Manager who sold the car knowing I had put $ as a hold, was so disrespectful to me that I couldn't buy a car from this Manager. Both the sales lady and the CEO called me to apologize.
PURCHASED A NEW HONDA ACCORD SPORT 1.5T AT WESTSHORE HONDA. THE TRANSPARENCY AND PROFESSIONALISM DISPLAYED FROM THE MOMENT I CALLED WITH DAMIEN WAS TOP... NOTCH! ELIAS DID A GREAT JOB GETTING US THE BEST DEAL AND JEFF CAMARA IN FINANCE MADE FINALIZING ALL PAPERWORK VERY SMOOTH. THANK YOU FOR EVERYTHING WESTSHORE HONDA!