Adventure Autos of Dallas

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 12, 2018

    I was looking for a used diesel truck in the $20,000 Range. Adventure autos had a excellent selection of about 60 trucks that fit what I was looking for... (2003-2007 Ford F-250). The staff was very straightforward, helpful, knowledgeable, and seemed to care more about making sure I found a truck that fit what I was looking for more then just making a sale. I ended up test driving 3-4 before I found the one that fit just right. Thanks guys! Will be back if I ever need another one and I will send anyone I know looking for a diesel truck!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 19, 2018

    I purchased a Jaguar XKR from these guys on May 24th 2018 i believe it was(may be a few days off), and its been a rocky ride ever since. I paid for a clean... car and problems started immediately after. The car started running rough with numberous CELs that pointed to 1 of the 2 maf sensors, which i replaced (they did offer to do the labor if i bought the part, but i wanted to ensure it was done to my standard so i did it myself). From there ive had to replace the motor mounts, transmission mounts, rear diff mounts, and im about to have to do all 4 struts, less than 3 months into the ownership. The car is what it is, i will repair the needed things and move on. The thing that bothered me the most was how long it took to get my plates. Today is August 13 2018 and they just arrived in the mail. It took almost 90 days to do the titlework and get my plates to me. The whole business is unorganized. You hear people say "theyre great during the sale, but vanish after the sale" and thats exactly what happened here. I talked to Austin (the owner) when buying the car and he would answer my call first time every time, and if there was a chance that he didnt, he would call right back. Austin completely vanished after the sale of the car and i have not talked to him since, its always his sidekick cody who i talk to (after i call numerous times in a row) and he always acts like im the least of his priorities and wants to be off of the phone with me as fast as possible. If they werent so miserably slow and half xxx at everything they do, I wouldnt be calling. When i bought the car, they asked me to leave a review, but ive waited til the end to write this and express my true feelings on the company. I should have just bought one from Park Place Jaguar and been done with it. One tid bit i forgot to add was about the fog light area trim. This piece was missing on my car and they told me they would order it for me. They did end up ordering it, but i had to pay half of it ($140). I shouldn't have had to but i was just ready to get it done and over with.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Logan, We are sorry that you and your husband were dissatisfied with your experience. I am sorry that you are having some service items that a...re routine for a car of that age and mileage. Austin(the owner as you mentioned) was out for a few weeks due to some personal things going on and other employees were fulfilling his duties as you were informed numerous times. The fog light trim was not replaced and you were informed that that particular piece could not be located (it is on nationwide backorder) and due to your very strict budget/credit restraints and the already steeply discounted price due to that that we would not be able to replace that for you but if we found one we would let you know where it is. We ended up buying a different color SET for both sides for you out of goodwill not out of part of the deal and you paid for the other half. We informed you the entire time the status on your registration which typically takes 60 days was going to be delayed. We kept you up to date. We had to send this one back to the previous owner to get a clerical error fixed which unfortunately took longer then expected.

  • May 31, 2017

    I was looking to buy my first diesel truck and Austin helped me find a great fit for me. They had around 30-40 diesel trucks at their dealership and showed... me around and pointed out all the pros and cons of different ones. Financing was easy and quick! I am very happy with the truck I choose!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2018

    I just want to say thank you to Adventure Auto sales. You guys are awesome and really surpassed all my expectations. You treated me like family and were... so friendly when i was looking for a car after a difficult time. I was helped by multiple of these great guys. Austin leads a great group of young men at this business. Thank you so much to Wil Seeds who always called me back w/in minutes every time i needed a question answered and I had many. Super nice and super professional. Thanks to Michael as well for showing us all his inventory that we were interested in with an " I will help you because that is what I do attitude". I cant say enough about these guys and I live in Albuquerque and drove my car back to Albuquerque after the Purchase. I have had few transactions in my life that went way beyond my expectations in a positive way but this is one of them. Sorry this took so long to write guys but keep up what you do because I am a Fan and would be happy to purchase another vehicle from this team. All the best and I would be happy to share my experience if you ever need it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 25, 2017

    I bought a ford f250 4x4 approx 2 years ago. The buying process was easy and painless. I chose to have my truck “bullet proofed” I’m glad I did. During... the first 2 months of me driving the truck the main wiring harness broke. Austin and his mechanic fixed the problem and got me back on the road with little out of pocket. One thing that upset me was the mechanics installation of my gage pods. It was secured with drywall screws.... other than that I would buy from them again.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 22, 2016

    Came in to purchase a diesel truck. They had about 25 trucks to check out. The staff was knowledgeable and seemed to know diesels pretty well. Took my... time and I didn't feel rushed or pressured. I've had the f250 I got from them for a few months now and I'm very happy with it

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2016

    Drove in from Oklahoma City to look at a diesel truck. Vehicle was as described over the phone and drove great. Straight forward honest wholesale approach.... Would buy from again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?