Mercedes-Benz of Tuscaloosa

4.6 out of 5 4.6
Rectangle 48
Sales 8:30 AM - 5:30 PM
Service 7:30 AM - 5:30 PM

Mercedes-Benz of Tuscaloosa Hours

Sales

Monday

8:30 AM - 5:30 PM

Tuesday

8:30 AM - 5:30 PM

Wednesday

8:30 AM - 5:30 PM

Thursday

8:30 AM - 5:30 PM

Friday

8:30 AM - 5:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2018

At Mercedes-Benz of Tuscaloosa, we make every effort to ensure that you receive customer service that's worthy of the Me

...

rcedes-Benz brand that we represent. After all, you have high expectations when you shop for a Mercedes-Benz, and those should absolutely include the dealer representatives you deal with -- no matter what department they work in. That level of attentive service is a major reason that many of our customers travel to our Tuscaloosa showroom from Northport, AL, Columbus, MS and Meridian, MS, passing by other automotive centers along the way in order to return to do business with us again.

"Thank you for allowing us to serve you!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 17, 2019

    I purchased a preowned glc300 pano 2018 for my daughter. She was able to go to dealership a day earlier than I could , but I was the one purchasing the... car. I trusted the staff of Mercedes Benz of Tuscaloosa to negotiate with my daughter on her trade in and she completed all the paperwork so that I could drive up the next day and buy it. We have never been to a dealership where people were so efficient ,nice and trustworthy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    I love my truck!! Chip Tyler is a great salesman to work with He made my purchase smooth and easy Would do the process all over again Thanks Chip!!... Definitely ask for him when you go

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    Could not imagine a better experience. Everyone was so professional and helpful. Service was completed in a timely manner. I would totally recommendvthis... dealership to my friends and family.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    I lease a car from this dealership and I am in there every 5 months so they always address me by name. I have leased al least 15 vehicles and have never... had a bad experience. 5 stars for me!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    Chip Tyler made my experience fun . I felt comfortable purchasing my car . All of my questions were answered and Everyone there was nice and eager to... please. Purchased my second Mercedes and I love it ! Thanks , Mercedes-Bens of Tuscaloosa!! I’ll be back !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    The entire buying experience was amazing. Wayne Seagle and the others at the dealership all went above and beyond to make sure that I was happy!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    This dealership is top notch. In the twenty years I’ve purchased and serviced cars at this dealership, I’ve never had less than a wonderful experience.... Everyone is courteous and professional. I cannot recommend this business highly enough.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    A great car shopping experience because of a friendly, helpful and honest staff. I love the car and will definitely return for my next car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    This little red GLA is my favorite car ever! It’s the best car I have ever owned. My purchasing experience was easy and smooth. Everyone at the dealership... was nice, friendly and helpful. When I took her back for service, the service department was very professional, helpful and efficient. When I got my car back she was spotless inside and out. She was cleaned up and shining so pretty!! I have definitely had great a experience at this dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2019

    I purchased a pre-owned 2017 c300 pano p3 pkg from Mercedes Benz of Tuscaloosa. Have been driving it for 18 months with absolutely no problems at all.... Customer service was excellent. A sales department you can trust!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you very much for allowing us to assist you with your purchase.

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