Reviews
Carla Ventura best sales person at the location.
Carla Ventura best sales person at the location. Very nice and friendly, willingness to help you achieve the most friendliest purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service.
Excellent service. They offer several payment options. The advisors are very attentive. Mariana and Austin were excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! We’re thrilled that you had a 5-star experience with us. Our goal is to be the #1 used-car-buying experience in every market we serve, and feedback like yours helps us get there. Enjoy your new vehicle, and may it take you on countless amazing journeys!
John Morse did an excellent job with helping with my car
John Morse did an excellent job with helping with my car buying needs for my daughter. Overall great experience. I will definitely shop with echo park again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re so excited to hear that you had such a great experience with us! Thank you for choosing EchoPark and taking the time to leave a review. We hope your new vehicle takes you on countless adventures and brings you nothing but great memories. Wishing you safe and happy travels!
Taylor provided exceptional customer service, she was
Taylor provided exceptional customer service, she was very thorough with the process, educated about all vehicles she showed me cared an out what wanted and made to show me vehicles that had all the features, she had a lot of patience and made sure I was full satisfied with my purchase I will definitely buy again and chose her every time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!
Excellent service , great buying experience - our
Excellent service , great buying experience - our salesman William Cladwell - was very patient, very helpful 5stars!... we test drove 4 cars and helped us find the right one . Will definitely buy again - great prices and vehicles are in great condition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re delighted that we could provide you with exceptional service and help you find the perfect vehicle. We hope your new ride brings you joy mile after mile. Don’t hesitate to reach out if you need anything in the future. Happy driving!
Christy is absolutely the best!
Christy is absolutely the best! So happy I went back to buy a 2nd car from her!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your kind words and the time you took to share your experience! We’re overjoyed to have been a part of your car-buying journey. Here’s to many safe and enjoyable miles on the road ahead!
I purchased a 2021 Ford Expedition Max at full price and
I purchased a 2021 Ford Expedition Max at full price and within a year the catalytic converter and A/C had both gone out. My mechanic said there were toys stuffed deep inside the air vents. In addition, I purchased the vehicle with a small knot in the windshield (they promised to fix themselves) however I ended up having to foot the cost of an entire new windshield because they failed to live up to their commitment. I would never purchase a vehicle of this cost from them ever again. It was the worst mistake of my life.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We value your perspective and will take your comments into consideration as we work to enhance the service we provide. Our goal is to create a consistently exceptional experience for all our customers, and your feedback helps us get closer to that.
Our salesman, David, was very knowledgeable and
Our salesman, David, was very knowledgeable and professional. They had an excellent inventory, and we found our car on the first trip. This was probably the smoothest car purchase ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!
Alex was definitely so much help, pointed me to the right
Alex was definitely so much help, pointed me to the right direction of a new car and low car payment for a 2024 ? Thank you Alex !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!
I have made multiple calls and they cant confirm car is
I have made multiple calls and they cant confirm car is available and do not return phone calls. They cant even confirm if car is in north or south location. Poor customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
C, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please contact our GLC as we'd like to make things right and help with any questions you may have. 281-504-4489