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Auto Giants Mitsubishi

(652 reviews)
Visit Auto Giants Mitsubishi
Sales hours: 10:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–4:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (571) 489-4819 (571) 489-4819
Used (571) 489-4694 (571) 489-4694
Service (571) 489-4564 (571) 489-4564

Reviews

(652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Giants Mitsubishi from DealerRater.

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Polite Communication and Explanations on ask

I am totally satisfied with the customer service and looking forward to suggesting my friends stop by and visit the Mitshibushi Cars at Auto Giants

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Satishkumarredd Rokkam, thank you for taking the time to leave a review for us at Auto Giants Mitsubishi. We're happy we could meet your expectations!

Charme @ Mitsubishi Autogiants

Very comfortable car buying experience. The team helped me acquire financing and the process went smoothly and quickly. I will definitely be a return customer. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kenneth Johns, thank you for your kind review; we are happy to pass along your comments to the team here at Auto Giants Mitsubishi!

Routine Maintenance Service

I came in for my regular car maintenance and the service was great. Toby was a professional throughout my experience by keeping me informed about the status of my vehicle and recommending other services that I need. I would recommend AutoGiants Mitsubishi Parts car service to anyone who need car service. Thanks Toby! Keep up the good working

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience with Auto Giants

I have bought 3 cars (2 Outlander sports/1 Mirage)from Auto Giants in Manassas over the past 6 1/2 years and I can’t tell how well I have been treated by the service department(Toby service manager)and the sales staff and finance department. I would recommend them to anyone who is looking for a new vehicle to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Giants motors Manasses Virginia

Best customer service and I recommend anyone to go there and see how it is

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect car buying experience

This is our second car that we've purchased from this location. David and Phil's customer service as always was top tier, they both did everything in their power to allow us to have a great experience. Highly recommend auto giants!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

Gas tank replacement

Provided daily updates on work being done and I got my car back in less time as projected. Quality work was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gustavo, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

A Negative Situation Into A Positive Situation

I went in there with no expectation..Kevin and Coley understood the assignment.I was in there for 3hrs had to be to work at 7 they was aware...Kevin and Coley was so professional they made sure I had a nice car...My Car was stolen on Monday(Chrysler 300)..They helped me at a time I was so stressed...Something that was negative was turned into a very positive situation...They made me and my Daughter happy....Thank You Auto Giants Of Manassas...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Amanda, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree!

Auto giants - Bobby Battista

Bobby Battista was amazing. Buying process was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

Liars & cheaters

They saw me coming. I was about to go on a huge trip and my money was all tied up. My car fell apart and I needed something fast so I went to Auto Giants. They brought out this Kia soul and it looked nice and they told me it was a 2018. But unfortunately I was desperate that day didn't read any paperwork when I signed found out when I got home it was a 2016. When I sign the paperwork I noticed it was like over 20% interest but I signed because it was desperate. They add on all kinds of charges I didn't want the warranty but I was told it was a must. When I did get home and look at the paperwork I see that the finance charges astronomical. For what I'm being charged I could have bought a Lexus.. the next day I called my bank and asked what the value was on this car the value was $4,000 less than what they charged me. I don't think I have any recourse but please don't go to these people and if you do check out everything. There were no mats in the car. The other day I got a flat tire I called AAA there was no tire in the back, no tools nothing. What am I going to do at 8:00 at night when I have nobody to call I had the car towed. I had to buy a full package, tire and tools. I thought this was part of a safety check. Buyer beware, look that car over

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.