Certified Clean Cars

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 12, 2019

    FRAUDULENT USED CAR DEALERSHIP!!! DO NOT GO HERE. THEY COMPLETELY SCREWED ME OVER, ENDED UP WITH HAVING TO BUY A NEW CAR 3 MONTHS OUT AFTER PURCHASING... FROM THEM. PUT ME 5,000 IN THE HOLE. MY BELONGINGS WERE STOLEN OUT OF ONE OF THERE VEHICLES BY ONE OF THERE EMPLOYEES. THEY BROKE MY HATCHBACK WHILE CLEANING MY CAR, THEY PUT 9 YR OLD TIRES ON MY CAR AND TOLD ME THEY WERE GOOD TIRES. I ENDED UP REPLACING ALL 4 WITHIN 2 MONTHS. MY BATTERY WENT BAD WITHIN 3 1/2 MONTHS. FOUND OUT FROM TOYOTA THAT 7 MONTHS PRIOR, THIS CAR WAS BROUGHT IN WITH THE SAME SERVICE CODES GOING OFF. THEY NEW MY BATTERY WAS BAD AND LIED ABOUT IT. IT WOULD HAVE COSTED ME $3,000 TO REPLACE IT . IF YOU OWN A HYBRID CAR, YOU KNOW HOW EXPENSIVE IT IS TO REPLACE THOSE BATTERIES. THEY ARE ALSO THE PURPOSE OF BUYING THOSE CARS SO WITHOUT THEM, THE VALUE OF YOUR HYBRID BECOMES ALMOST NOTHING. THIER EMPLOYEES ARE RUDE AND UNPROFESSIONAL. I HAVE TEXTS FROM THE OWNERS AND DOCUMENTATION AS PROOF. I MAY NOT BE ABLE TO GET THEM LEGALLY BUT I CAN MAKE SURE I PUT THEM ON BLAST EVERYWHERE.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 14, 2019

    I heard the dealer did quality detail work, so i decided to take my 2004 Tacoma in to check it out. Sure enough, they over delivered and did a fantastic... job! The entire staff went above and beyond. They told me that the hood was chipped so bad they would need to paint it rather than touch it up. When I arrived, much to my surprise, they also replaced a running light cover I didn't know was broken and touched up the bed liner with paint. I drove away feeling like i was in a new truck. I heard several customers even asked if my truck was for sale. Excellent price and value even with extra items they did. Steve and Darren treated me like a VIP!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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