Rocking Nissan of Springfield Hours
Rocking Nissan of Springfield in Springfield, VA sells and services new Nissan cars, trucks, crossovers and SUVs, and qu
ality pre-owned cars. We stock Altima, Armada, Frontier, GT-R, LEAF, Maxima, Murano, NV200, NV1500, 370Z, Pathfinder, Rogue, Sentra, Titan, Versa, and Versa Note.
"Rocking Nissan Aims to Provide a Truly Stellar Automotive Experience"
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Drove 45 minutes to dealership from Richmond, VA for car listed at $19960 on their website. Totally expecting there would be sales tax, title, tags, and... a dealer fee added to the advertised price. After test driving the vehicle, the manager worked up and presented my numbers. If the shock of a dealer processing fee of $800 wasn’t enough, they also added a non-negotiable $700 used car prep fee and a required $500 total loss insurance fee. They also had added $300 to the advertised price claiming an unadvertised price increase that happened the evening before. So, before adding any of the regular expected fees, and the pressure sold add ons in the finance department, they had increased the advertised price of the car $2300 through made up fees. Total bait and switch!!! Stay FAR away from this dealer unless you want to be ripped off!
please do your research before you go to any dealership. A car listing for almost 17k ended up totalling to 24k all these things they add on to steal your... money.
Their online listed price was $18,912 for a new 2019 Altima . When I went there to see it this past Saturday ....after haggling for 1 1/2 hrs, the dealer... gave me a final quote of $24,500. What a huge difference. TOTAL LIARS and cheats !!! Don't fall for their online pricing, they will not honor it. They make up all sorts of stories and keep customers there for hours ....to end up with nothing. Waste of my time if I had known their prices were FALSE , I would not have gone there. TOTAL SCAM DEALERSHIP. do not recommend.
The listing price is totally false. They don't include the "Included Warranty" in the price. Then, they will quote you a price and when you go to do... the deal, it changes again. The showroom has not customers and their used inventory has been sitting since the winter. Do not trust what they say.
I arrived at the dealership and was greeted by their host and assigned an extremely knowledgeable sales person. We found a car that met my needs, and... the manager stepped in to show the value of my trade and the sales price of the Nissan that I am purchasing. I am finishing paperwork tomorrow and have already met the finance manager that will handle my paperwork. I could not be any more satisfied with my buying experience, as well as the 2019 Altima All Wheel Drive vehicle that I am purchasing.
I agree with everyone else... big liars They call me about a car and the big sell there having and when I got there was nothing....
Thank you for your feedback Jan. We apologize that your experience was not as we would have hoped for. We will work to improve our customer service m...oving forward. We are having a sale on ALL NEW CARS and we are currently having our Nissan Summer of SUV's event with great discounts on all new SUV's. Sorry if you were misinformed otherwise. We understand everyone has a budget, and we are here to work with you within reason to help you get a car, new or used, within your budget. Furthermore, we pride ourselves in letting our customers know that Used vehicle pricing includes all offers and incentives. Tax, Title, Tags, Nissan Certification, and vehicle preparation fee is not included in vehicle prices shown and must be paid by the purchaser. This information can be found in the disclaimer on our website. While great effort is made to ensure the accuracy of the information on this site, errors do occur. So please be sure to verify information with a customer service rep. This is easily done by calling us at (703) 451 1970 or by visiting us at the dealership- Sincerely, Rocking Nissan of Springfield
They are liar and scammers! Get ready for 3K more if you really like the car. They add ridiculous fee and certification and more nonsense than any other... dealership in the area. Stay Away!!
Thank you for your feedback John. We apologize that your experience was not as we would have hoped for. We will work to improve our customer service ...moving forward. We understand everyone has a budget, and we are here to work with you within reason to help you get a car within your budget and affordable to you. Furthermore, we pride ourselves in letting our customers know that Used vehicle pricing includes all offers and incentives. Tax, Title, Tags, Nissan Certification, and vehicle preparation fee not included in vehicle prices shown and must be paid by the purchaser. This information can be found in the disclaimer on our website and on every station in our dealership. We make sure it is disclosed to our customers. While great effort is made to ensure the accuracy of the information on this site, errors do occur. So please be sure to verify information with a customer service rep. This is easily done by calling us at (571)423-0568 or by visiting us at the dealership- Sincerely, Rocking Nissan
If I could give negative stars I would. Kenny and Mike are con-artists and should be fired. They will lure you to the dealership with lies and then pull... your credit without your authorization or permission. Do not trust this dealership!! Stay away from this dealership like most consumers do. They may have changed their name but they have shady deceitful practices.
I AM SORRY FOR YOUR SHOPPING EXPERIENCE AT OUR STORE. OUR GOOGLE REVIEWS HERE AT ROCKING NISSAN ARE EXPECTIONAL WITH MANY MANY HAPPY GUESTS SINCE WE C...AME FEB 1ST. IN REGARDS TO NO AUTHORIZATION OR PERMISSION TO PULL CREDIT, WE HAVE A SIGNED CREDIT APPLICATION AND AUTHORIZATION SIGNED BY CUSTOMER IN OUR POSSESSION. WE NEVER VIEW CUSTOMERS INFORMATION WITHOUT THEIR SIGNED CONSENT PER OUR POLICY AND PRIVACY ACT.