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Taylor Ford of Manteno

(1,457 reviews)
Visit Taylor Ford of Manteno
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 781-1205 (855) 781-1205
Used (855) 790-1108 (855) 790-1108
Service (855) 794-8451 (855) 794-8451

Reviews

(1,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Ford of Manteno from DealerRater.

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Great service.

Great service. Great place to buy a cehicle. Super place will do all my service at Taylor Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad you had a great experience with the team here at Taylor Ford of Manteno!

I was able to get in for service within a week.

I was able to get in for service within a week. I will be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad you had a great experience with the team here at Taylor Ford of Manteno!

Excellent service.

Excellent service. Joel took care of business! Lines of communication were spot on and provided valuable feeds back once the service was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad you had a great experience with the team here at Taylor Ford of Manteno!

Work Always completed in a timely manner at a fair price.

Work Always completed in a timely manner at a fair price. The guys in service always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad you had a great experience with the team here at Taylor Ford of Manteno!

Everyone in the dealership were very helpful and that

Everyone in the dealership were very helpful and that helped make our experience a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad you had a great experience with the team here at Taylor Ford of Manteno!

I’ve always been able to get in right away for services.

I’ve always been able to get in right away for services. Everyone has been kind and personable. I’ve never had a bad experience in eight years. This is my second car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad you had a great experience with the team here at Taylor Ford of Manteno!

The staff is kind and wants to help find what you need

The staff is kind and wants to help find what you need and want. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not good never again will I go there .

Not good never again will I go there .you guys need to learn how to treat people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm sorry to hear about your experience, and I can assure you we strive to treat every customer well, and try and rectify any situation like you may have had. Unfortunately based off your username, I cannot verify who you are or your experience. Please give management a call directly and we will do our best to make things right.

This dealership has been my go to for all my Ford

This dealership has been my go to for all my Ford vehicles and service for warranties. Joel and Tucker have been extremely pleasant even through some if there busiest days. I am very pleased with them and your service and sales team. My sales team was very compassionate and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything went very well and the truck is just about

Everything went very well and the truck is just about everything I was looking for

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.