Reviews
Buying my first car
I came to the dealership to buy my car. I wasn't pressured into buying a car that I didn't want or need. The employee that I worked with didn't force me to buy a car that I couldn't afford. The employee I worked with was also very professional and answered all of my questions.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
LOVE IT
He was great!! Good service & GREAT salesman Everyone was friendly and I had a great first time buying experience. Quick service. Nobody was rude I just had a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful all the way around!
I had a wonderful experience purchasing my new car. Everyone at Alan vines was so helpful with getting me what I wanted. I will definitely go back for any other needs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience
Everyone was extremely nice and professional and they did everything they could to help make me comfortable in buying my first new car. Absolutely love my new hyuandai elantra. All in all I had an amazing experience there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!!!
Love my new Suv never thought I could afford and SUV but my salesman encouraged me to test drive it and I lived it!!!!Alan Vines is a great dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car Purchase
The purchase was a wonderful experience! William Bond and Brian Russell are outstanding salesmen. The dealership is very clean and well kept, and also has somewhere nice to occupy children.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded my expectations
Mike is possibly the best car salesman I have ever worked with. He is very friendly and very honest. He went above and beyond to help meet all of my needs in buying a car and switching car insurance to ensure that I was making a safe and affordable decision. I will definitely recommend, not only Mr. Jager, but Alan Vines to anyone I know looking to purchase a car. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All about the customer!!!
This dealership is upfront with their pricing. No hidden fees. All employees were very friendly and even bought me a soda from the machine. By far the best experience I've had with buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bad order process
Ordered a jeep,was told it was ordered..Waited for promised updates..Waited,,,,,waited,,,,,,,waited.... Phone calls were not returned..We have payment in had for the Jeep we ordered...... Contacted Jeep ,was then told no record of the order was found.They contacted dealership.Was then told sales manager would contact us and find out what is going on........... I just don't understand this dealership......
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Condescending Jerk
MY 2013 Jeep Wrangler had a alarming amount of water after a hard rain. I wanted the leak fixed. Jimmy began to inform me that Jeeps Wranglers leak! He became fixated on the jeeps mileage and I should answer with sir. I stated that the odometer is not the issue. I ask when I could bring the Jeep in for testing and he kept insisting on mileages. After approximately 15 minutes of his attitude, I left. I called another Jeep dealership to fix the leak.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does not recommend this dealer
- Came in for service or repair