Skip to main content

Fox Chrysler Dodge Jeep RAM of Grand Rapids

(1,668 reviews)
Visit Fox Chrysler Dodge Jeep RAM of Grand Rapids
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Chrysler Dodge Jeep RAM of Grand Rapids from DealerRater.

Want to share your experience with this dealership?

Write a review

Worth the wait

My vehicle needed new exhaust manifold bolts a radiator, and spark plugs. Afer a week of struggling with broken bolts in the engine heads, I was informed that the truck was finished but that the new radiator was leaking and would need to be replaced again. Once all the repairs were done and I got the vehicle back everything seems to be working like new again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!

Always helpful

I've purchased numerous mini vans from Van Andel Flikkema and have always received excellent assistance from Don Hauck. He takes whatever time is necessary to ensure I get the vehicle I want. I highly recommend Don and Van Andel Flikkema to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks from Don, and from VF!

Great experience

Mark was an absolute joy to work with - I came in knowing what I wanted and he helped me drive off the lot with a new car as quick and as painless as possible. One week later I'm in love with the car, and still am telling people how great I was treated at Van Andel Flikkema. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks from Mark, and thanks from VF!

friendly excellent service

First time bring my truck in for normal service here.Joseph was very Professional,about my concerns about what i was having with truck,he was fast to get it right in and have it fix with in my work schedule.called me with estimate to repair .and they were right on the money,ill bring all my vehicels here from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the nice review!

A great car buying experience.

I first encounted Sarah by email. She was patient, helpful,and understanding. When I came in Mark showed me the vehicle I was interested in. He was great at explaining the features. I never felt pressured. He was helpful and patient. I decided on the Renegade. Dylan made the payment process pretty painless. I thank all that helped me at Van Andel and Flikkema. It was a comfortable process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks a ton!

Very helpful

The customer service was excellent. I'm very satisfied and would highly recommend Van Andel Flikkema to all my family and friends. Everyone was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks!

VF rocks

This was my second online purchase because didn't have time for the traditional sales experience but Travis did not let that stop him from finding me an awesome Jeep at a great price! This is my 3rd Jeep so I didn't need to be sold on the brand, just needed the perfect salesman with the best vehicle! Travis and VF will have my business, I won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Thank You, Thank You!

I have been pleased each time I get service from VanAndel.

Vanandel & Flikkema is an excellent dealership. I purchased my 1995 Plymouth from Vanandel and still have my car. It is in terrific shape. All due to service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks a million!

Best service ever

I was thinking about getting a new car when I drove past the dealership. When I stopped in Mark Schatz went out of his way to find what car would be best for me! He not only talked me through finances but he was very knowledgeable about every aspect. He wasn’t pushy about selling, which was refreshing and he ended up selling me the PERFECT car for my stage of life! I couldn’t be more greatful! Duane , in finance, also moved mountains for me!!! The entire environment was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for saying!

Great Experience!

We absolutely love our new jeep! Dylan Hall was both friendly and accommodating. We will for sure buy another car from this dealership. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks a million!