New Life Cars LLC

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 9, 2019

    Drove over an hour after finding a good price online for an SUV. Cherese was very friendly, honest and helpful. She allowed me to take my time with the... test drive and even stayed after hours to make sure all the paperwork was done correctly. Happy with my purchase and would not hesitate to recommend them to anyone else. Thanks!!!

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    Customer Service
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    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so happy that you are happy! Hope you are enjoying your new car, and thank you so much for your feedback! It is really important to us :)

  • 5.0 out of 5
    April 8, 2019

    I work 6 days a week and could not make it in during the week. They came in on a Sunday for me to test drive the car I was looking at which I ended up... buying! Awesome customer service. Super happy with my new car. Thank you guys. Will be sending referrals over!!

    5.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I hope you are enjoying your new Escape! I appreciate your kind words and look forward to doing more business with you guys. Thank you for your feedba...ck :)

  • 1.0 out of 5
    April 6, 2019

    Drive about 60 miles to come look at a truck. Was very clear about what I was looking for and asked if a truck had any mechanical issues in which i was... told no, was ready to go. I showed up to look at the truck and immediately the owner says "well there was an exhaust manifold issue". The truck sounded god awful and when taking to a local repair shop I was told the truck needed a new engine. The business was essentially some office off from a warehouse. Very unpleasant experience, I would not even bother clicking a vehicle posted by these guys.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi there, I'm familiar with you as a customer coming in, the truck you looked at was a vehicle we recently received in stock. We had not had an opport...unity to inspect it yet at that point. Knowing that you were coming to see it, we found out that it did in fact have a manifold leak , there wasn't enough time for us to fix the vehicle before you got here. I understand that's why you went and had the car inspected. Upon your return we reached out to that shop who confirmed it was a manifold leak. We sent it down to him to have it repaired. Within a couple days after that the vehicle was sold! We are very sorry on our behalf that the timing did not allow us to inspect and have the vehicle repaired before your test drive. We strive to always be upfront about our customers!