Bill Estes Chevrolet Buick GMC Hours
At Bill Estes Automotive, we believe that employees must be excited about their career and clearly see their contributio
n toward the fulfillment of our corporate goals. We believe the business must be profitable to ensure long-term sustainability and to allow our company to contribute to the community in a significant way. We believe we must act differently and earn the trust and respect of every person that gives us the opportunity to earn their business. We believe that at Estes, we are a different kind of dealer and we prove it with our actions.
"The Estes Way"
We had great service here and the staff was friendly and helpful. They took care of all our needs.
We purchased a 2016 Buick Verano from the Bill Estes location in Lebanon in July and we have not been disappointed. From sales to service, we have been... pleased with the friendly, experienced staff.
The only dealer I go to now. Scott is the best salesman I have ever bought from. He knows the products and explains everything so I can make my decision... on what will fit my needs. Gary in service makes sure my vehicles are properly maintained without trying to over sell me on what i don't need. I was a mechanic a very long time ago and appreciate honest repairs.
The customer service hers was excellent and the buying process was easy. Everyone was friendly and helpful with the process of purchasing my new truck.
Booked appointment online, went to dealership and got right in. Was there less than an hour for an oil change and tire rotate. Very quick and friendly... service.
I arrived 5 Min early, for my appointment for my Malibu's first oil change, but had to wait 10 min for the service person to acknowledge me. Then they... couldn't seem to find my appointment. Apparently had to work me in. My appointment had been scheduled earlier in the day, in person. Service person said they had people off that day. I was told it would take 1/2, perhaps, 3/4 hour to complete. I waited in the clean pleasant waiting room, over an hour. I was satisfied that the oil change and tire rotation was properly completed.
Gary Jobe took excellent care of me and told me what was to be done to the car and provided a ride home for me as well as picking me up when the car was... finished
Love the service department. Gary Jobe is wonderful & takes excellent care of his customers! We have dealt with Gary for oil changes to major repairs... on my Traverse. We will continue to deal with Gary & Bill Estes!
The dealership provided a "jump" for my battery at my garage, and then upon getting the vehicle to Service, they replaced the battery.
My scheduled oil change and tire rotate took almost 2 hours and when my truck came out from service oil was smeared over the fender and dripping from the... filter and drain plug. Nice facility and staff however service could use attention.