Bill Estes Chevrolet Buick GMC

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Bill Estes Chevrolet Buick GMC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2019

At Bill Estes Automotive, we believe that employees must be excited about their career and clearly see their contributio

...

n toward the fulfillment of our corporate goals. We believe the business must be profitable to ensure long-term sustainability and to allow our company to contribute to the community in a significant way. We believe we must act differently and earn the trust and respect of every person that gives us the opportunity to earn their business. We believe that at Estes, we are a different kind of dealer and we prove it with our actions.

"The Estes Way"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 22, 2019

    We had great service here and the staff was friendly and helpful. They took care of all our needs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2019

    We purchased a 2016 Buick Verano from the Bill Estes location in Lebanon in July and we have not been disappointed. From sales to service, we have been... pleased with the friendly, experienced staff.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 11, 2019

    The only dealer I go to now. Scott is the best salesman I have ever bought from. He knows the products and explains everything so I can make my decision... on what will fit my needs. Gary in service makes sure my vehicles are properly maintained without trying to over sell me on what i don't need. I was a mechanic a very long time ago and appreciate honest repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 25, 2018

    The customer service hers was excellent and the buying process was easy. Everyone was friendly and helpful with the process of purchasing my new truck.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 16, 2018

    Booked appointment online, went to dealership and got right in. Was there less than an hour for an oil change and tire rotate. Very quick and friendly... service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2018

    I arrived 5 Min early, for my appointment for my Malibu's first oil change, but had to wait 10 min for the service person to acknowledge me. Then they... couldn't seem to find my appointment. Apparently had to work me in. My appointment had been scheduled earlier in the day, in person. Service person said they had people off that day. I was told it would take 1/2, perhaps, 3/4 hour to complete. I waited in the clean pleasant waiting room, over an hour. I was satisfied that the oil change and tire rotation was properly completed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2018

    Gary Jobe took excellent care of me and told me what was to be done to the car and provided a ride home for me as well as picking me up when the car was... finished

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2018

    Love the service department. Gary Jobe is wonderful & takes excellent care of his customers! We have dealt with Gary for oil changes to major repairs... on my Traverse. We will continue to deal with Gary & Bill Estes!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2018

    The dealership provided a "jump" for my battery at my garage, and then upon getting the vehicle to Service, they replaced the battery.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    January 28, 2018

    My scheduled oil change and tire rotate took almost 2 hours and when my truck came out from service oil was smeared over the fender and dripping from the... filter and drain plug. Nice facility and staff however service could use attention.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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