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Reviews

Average Ratings

4.7
449 lifetime reviews. Includes reviews of New Rochelle Toyota from DealerRater.com
  • Great buying experience--straightforward, no hassl

    Leon Samaroo was friendly, engaging and helpful. The sales manager was straightforward and professional. Business manager was knowledgable and mad...


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    Leon Samaroo was friendly, engaging and helpful. The sales manager was straightforward and professional. Business manager was knowledgable and made the process effortless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Homie
    June 8, 2017

    I was very hapy when i went to the new rochelle dealer i met with bryan and everyrhing seem so comfortable. He was a wonderful and warm person. W...

    New Rochelle Toyota

    I sincerely thank you for going out of your way to write this review about New Rochelle Toyota. We try to create a comfortable and stress-free env...


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    I was very hapy when i went to the new rochelle dealer i met with bryan and everyrhing seem so comfortable. He was a wonderful and warm person. Wonderful person

    Does recommend this dealer
    New Rochelle Toyota

    I sincerely thank you for going out of your way to write this review about New Rochelle Toyota. We try to create a comfortable and stress-free environment for each and every customer. I am glad that this was achieved during your time with Bryan. If you have any further needs, please come back to see us. Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com


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  • It has great Financial Services
    June 7, 2017

    My experience with a salesperson was so friendly and professional In the scale of 1 to 10 I give a 10 MI experiencia con el vendedor fue muy...

    New Rochelle Toyota

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in friendly and professional customer service...


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    My experience with a salesperson was so friendly and professional In the scale of 1 to 10 I give a 10 MI experiencia con el vendedor fue muy professional y amigable en escala del 1 al 10 le doy un 10

    Does recommend this dealer
    New Rochelle Toyota

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in friendly and professional customer service and I'm glad that our team made such a great impression on you. Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com


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  • Great experience
    June 6, 2017

    Sales rep service was great, was able to work with our budget and find a car that would fit it. Friendly, easy going and knowledgable, answered al...

    New Rochelle Toyota

    Hermogenes, thanks for the wonderful review! Please come visit us if you need anything else, be it service or sales. Best, Nate Gray - Client Car...


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    Sales rep service was great, was able to work with our budget and find a car that would fit it. Friendly, easy going and knowledgable, answered all questions asked and informative. Very comfortable environment, no forcing to buy, great place to purchase a vehicle without any hassle.

    Does recommend this dealer
    New Rochelle Toyota

    Hermogenes, thanks for the wonderful review! Please come visit us if you need anything else, be it service or sales. Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com


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  • Beware of liars team
    June 6, 2017

    Bought my first ever car with the horrible and harsh experience, were very polite and humble in sales and after purchase when brought to their att...


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    Bought my first ever car with the horrible and harsh experience, were very polite and humble in sales and after purchase when brought to their attention acted like they don't know me and issue wasn't even like low tire pressure but brakes, they went ahead with the sales without even considering the consequences. Please stay away

    Does not recommend this dealer

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  • Very dishonest with sales

    Never informed me about series of problems car had

    Dealer Response

    Thank you for taking the time to share your feedback regarding your experience at New Rochelle Toyota. We take your concerns very seriously. If yo...


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    Never informed me about series of problems car had

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback regarding your experience at New Rochelle Toyota. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Sincerely, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com


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  • Muy contenta con el trato
    June 2, 2017

    Estoy muy contenta de aver comprado en Toyota fueron muy amables,encontre el auto que buscaba en realidad recomiendo que las personas compren en T...


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    Estoy muy contenta de aver comprado en Toyota fueron muy amables,encontre el auto que buscaba en realidad recomiendo que las personas compren en Toyota New rochelle

    Does recommend this dealer

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  • NEW ROCHELLE TOYOTA

    Jay Britt was my salesman. I cannot say enough good things about him. He was attentive, very personable, returned my calls immediately and answer...

    Dealer Response

    Thank you for writing about your visit with us, and congratulations on your 2016 4Runner! Jay is an asset to New Rochelle Toyota, and it is encou...


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    Jay Britt was my salesman. I cannot say enough good things about him. He was attentive, very personable, returned my calls immediately and answered all my questions. I test drove my vehicle on Saturday and picked it up the following Friday. I got a great price on my vehicle--better than expected. The vehicle is a 2016 4Runner with only 7,400 miles. It was considered used nut it was in such excellent condition I considered it new. When I picked it up it was clean and all the little scratches I had issue with, Jay made sure they were taken care of. The dealership is a great dealership and everyone is great. Everyone is friendly and they all greet me with a smile whenever I come in -- and that is even after I had purchased and picked up my vehicle. Brian Santana and Akim are two other very good salesmen. I highly recommend this dealership. Jay Britt is an exceptional salesman. You won't go wrong with this dealership or any of the salesmen here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, and congratulations on your 2016 4Runner! Jay is an asset to New Rochelle Toyota, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com


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  • Satisfactory!
    April 23, 2017

    Brian Santana and his team at Toyato was excellent I recommend anyone who want to purchase a vehicle visit that facility in New Rochelle for a has...


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    Brian Santana and his team at Toyato was excellent I recommend anyone who want to purchase a vehicle visit that facility in New Rochelle for a hassle free experience. You will experience well knowledgable salesperson and managers as well u am an excited customer. I love my vehicle and would encourage anyone who is willing to purchase/lease a vehicle to check that facility first you would not regret.

    Does recommend this dealer

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  • Great experience

    Brian Santan was a delight to have walked us through the purchase of a van. His expertise, excellent knowledge and simple breakdown of all require...

    Dealer Response

    Thank you for this great review! Brian is an exceptional employee and we appreciate him for giving you a great experience! Best, Nate Gray - Clie...


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    Brian Santan was a delight to have walked us through the purchase of a van. His expertise, excellent knowledge and simple breakdown of all requirements made it so simple for us to purchase our vehicle. Thank you so much Brian you and your team at Toyato has earned an A+ from us. We will recommend everyone who is willing to purchase a vehicle shop at your facility in New Rochelle and ask for Brian you would not regret. Great experience. Love my vehicle !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this great review! Brian is an exceptional employee and we appreciate him for giving you a great experience! Best, Nate Gray - Client Care Director, 914-576-8000, ngray@newrochelletoyota.com


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