Carvana

4.1 out of 5 4.1
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 9:00 PM

Carvana Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 9:00 PM

Sunday

8:00 AM - 9:00 PM

About Our Dealership

Dealer on Cars.com since February 2019

At Carvana, we sell cars, but we're not car salespeople. Instead, we offer a seamless online car buying for customers fr

...

om A-to-Z, enabling them to complete purchases in as little as 11 minutes without stepping foot inside a dealership. From acquiring, inspecting, and certifying high quality cars, to providing 360-degree high-res photography of the vehicle,to generating real-time financing, to offering customers the option to have cars delivered to their driveway as soon as the next day or pick-up from one of our state-of-the-art Car Vending Machines all with a 7-day Money Back Guarantee, it's our mission to redefine the car buying status quo

"The New Way to Buy A Car"

Reviews

4.1 out of 5 4.1
535 lifetime reviews. Includes reviews of Carvana from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2019

    This is the best experience I had in selling my car. The professional team at Carvana, especially Melissa, made the whole thing a breeze. They gave a very... fair offer for my car. I could not have asked for a better partner to do this transaction with. Thank you, Carvana!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    I posted my vehicle for sale on Craigslist and was contacted by Andrew to arrange for selling the vehicle to Carvana. He was professional and asked detailed... questions about the vehicle. I was very satisfied with the offer price for my vehicle. He was available for communication via text which was convenient for me whenever I had a question about the sale process and he readily answered my questions. After the vehicle pickup was completed with a different Carvana representative, Andrew followed up with me to ensure that the process was successful and that I was satisfied with the transaction. I met with another Carvana representative named Marcus for the pickup of the vehicle. I was pleased that Carvana offers to meet the customer at a public location of your choosing. This made the exchange convenient for me. Marcus was well prepared with the paperwork and the entire process of signing papers to transfer the vehicle and verifying information took only 10 minutes. Marcus also followed up with me after the transaction. I felt comfortable and at ease with the process and was glad that it went so smoothly. I was very pleased with my experience with Carvana. I have sold vehicles to other car dealerships in the past and the level of respect, kindness, and professionalism exhibited by Carvana's representatives far surpassed that of other dealerships.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Great customer service! Working with this company to sell my car was the best experience I ever had. They paid me full price for my car, picked the car... up and dropped me back at work. I highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    Excellent experience! Finally, a company with integrity that did what they said they'd do. Rocky was amazing when he came to my.home to pick up my car.... Ian communicated with me through text thru the whole process & went out of his way to clarify everythong. Great guys, great experience & very impressive!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 10, 2019

    I bought a great vehicle from Carvana, which I love. The purchase and financing was easy and the vehicle was delivered to my house right on time.... I was able to test drive and go over the vehicle the same way you do at a dealer. I had 7 days to have the car check out before Carvana took any money from me. I didn't need the free Carvana short term warrantee, but it was nice to know it was there. There is an option to buy an extended warranty also. The car was delivered with a Georgia temporary registration and plate. At this point there were some bumps in the road, which did all get resolved fairly quickly. Carvana wasn't able to provide me with my permanent registration and plates until 5 days after my temporary registration expired. Although Carvana did compensate me for the extra time, it never really needed to happen. I was asked for the VIN Inspection form as the car was brought in from out of state. No problem, except this had already been completed by their own agent in Connecticut. Then I was asked for my insurance card that had been included in another email. Once I sent it, no problem, but the process was delayed by the right hand not knowing what the left hand is doing. Everyone was courteous and it was all worked out. This seems to be a recurring theme with Carvana customer service. So, if you have all your ducks in a row and can afford to be patient, you'll be happy in the end. If not, Carvana might not be for you.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 10, 2019

    Extremely simple process with courteous And profession staff!! This is hassle free and very quick. I'd definitely sell another vehicle through carvana.... Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    Fast, reliable, friendly service. Carvana reps were super helpful throughout the process and answered any and all questions I had. Will definitely recommend... Carvana to friends and family alike.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    Easy process! Helpful team members. I would definitely recommend selling to Carvana it beats dealing with tons of time wasters on Craigslist. They take... care of everything so the process is painless.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    I had the pleasure of working with Ian to sell my vehicle as it was the first time selling my car through Carvana. Great experience!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    Sold my car to Carvana and it was a great experience. The pick up process only took 15 minutes . Ian and their team provide great customer service.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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