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Larry H. Miller Ford Mesa

(2,146 reviews)
Visit Larry H. Miller Ford Mesa
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–7:00pm
Tuesday 8:00am–9:00pm 7:00am–7:00pm
Wednesday 8:00am–9:00pm 7:00am–7:00pm
Thursday 8:00am–9:00pm 7:00am–7:00pm
Friday 8:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (888) 272-0135 (888) 272-0135
Used (888) 275-0597 (888) 275-0597
Service (888) 274-5037 (888) 274-5037

Reviews

(2,146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Ford Mesa from DealerRater.

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Had a 10 am appt for oil, filter, fuel filter, and tire

Had a 10 am appt for oil, filter, fuel filter, and tire rotation. Was told to expect 90 minutes. 4 hours later, I was out of there. The fuel filter had to be ordered.. Fuel filter indicator not reset. Service writer Joshua was fine. A very pleasant fellow and tried, but the issues were not within his control.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Cactusron, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact me at (480) 530-9625 so I can make your experience a positive one. Seth England, Serivce Director at Larry Miller Ford Mesa.

Dealer response

Ron, Thanks for taking the time to speak with me and review details of your last visit. I look forward to working with you in the future on your next service when it's due. Seth England

Was able to get in early and satisfied with the service

Was able to get in early and satisfied with the service so I got out sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with the service and price for installing my

Very pleased with the service and price for installing my backup camera! Good job guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

By far the best price in town I could find on what I

By far the best price in town I could find on what I wanted. Couldn’t find a better price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very easy experience.

Very easy experience. Was able to buy the car I saw online with no headaches or issues. Mario was great. Will recommend them to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman was there but not pushy, kept his word, too.

The salesman was there but not pushy, kept his word, too. No surprises, had their deals listed on google and I got each one listed. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service everything as promised service with a

Excellent service everything as promised service with a smile very satisfied with purchase from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Staff was very nice and accommodating. They informed me every step and even washed my car. I will recommend friends and co-workers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Katlyn is absolutely amazing.

Katlyn is absolutely amazing. Thank you to her, Seth and the entire service department for always making sure we are 100% taken care of. I would recommend this deals hip and service department to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amy, service advisor was great.

Amy, service advisor was great. Informative. The pick up valet service for morning was great. Unfortunately the evening drop off was not. Communication was 1pm delivery, then we are running behind two calls to number provided and email. No response. Had to go through service department and directed to Amy who was super busy; message left. They then had to email her. Due to closeness of closing, we drove down and picked up the car. Valet is great concept but home delivery needs to occur after car service completed, not 5 hrs later

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.