Dale Willey Honda

4.0 out of 5 4.0

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 27, 2019

    Do NOT buy a used vehicle from Dale Willey Honda. I purchased a used Maserati with 8k miles that I was told was in new condition. I picked the car up... on 11/9 and noticed no issues. Exactly one week later I noticed the driver’s seat had a tear in the leather that someone had covered up with a patch. I took the vehicle to the local Maserati dealership who confirmed it had recently been patched and only after the seat was repeatedly used would it start to show. I immediately contacted Chris (Internet Sales Manager) at Dale Willey who claimed they did not cause the damage, it was the former owner, and they would not assist with the repair cost. Be warned if you buy from this dealership, you are basically buying “as is” as customer service is not a priority. Could they have made things right and assisted with even part of the bill? Absolutely, but they refused. Now I am stuck with a $1,500 bill to replace the seat on a car that I just purchased. Take your money and run to one of the other ethical dealerships out there that stand behind their vehicles.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2019

    Chris did an amazing job helping us with the purchase of our 2019 Odyssey. This dealership also has a wonderful children's play area that kept our little... ones entertained during the (super fast) process. Thanks Dale Willey and Chris! You guys are awesome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2019

    Chris matched the best price that was offered in the KC area. He opened the showroom a half an hour early to meet my schedule for the day. Buying process... was quick and painless. I highly recommend this place.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2019

    Chris was fantastic to work with - no pressure at all. He listened to what I was after and answered every question. He made the process easy and pleasant!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?