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Mullinax Ford of Vero Beach

(231 reviews)
Visit Mullinax Ford of Vero Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
New (855) 292-6652 (855) 292-6652
Used (877) 634-2177 (877) 634-2177
Service (877) 715-8539 (877) 715-8539

Reviews

(231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Vero Beach from DealerRater.

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No haggle pricing, no high pressure sales tactics.

No haggle pricing, no high pressure sales tactics. Sales and finance department A+,Relaxed atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your great review, Walt! It's rewarding to know that our no haggle pricing and relaxed atmosphere made your experience with the sales and finance departments A+ worthy. We're committed to maintaining a pressure-free environment for all our customers.

I love this dealership.

I love this dealership. They were fair and honest to me straight to the point alex had everything ready to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Michigan1! We're delighted to hear about your positive experience with our dealership, highlighting the fairness, honesty, and efficiency, especially with Alex having everything ready for you. It's our aim to provide a straightforward and satisfying experience for every customer. We look forward to serving you again in the future.

Our first experience of purchasing a new truck at

Our first experience of purchasing a new truck at Mullinax of Vero Beach was amazing!! Within a quick and easy 3 hours, thanks to our awesome sales rep Shena, we came away with a new Maverick, and got an excellent trade-in on our former truck. We cannot say enough positive things about this dealership, and Shena. Mullinax truly lived up to their word, of no pressure, and no dealer add-ons. Shena guided us smoothly and thoroughly through our choice, , worked with our numbers, and was very professional and knowledgeable regarding the details on our purchase. She was a joy to work with, and we loved her great sense of humor! We would not hesitate to recommend Mullinax of Vero Beach to anyone interested in buying a new or used vehicle. The entire staff welcomed us like old friends. Way to go, Shena! You rock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your amazing review, John & Anne! We're thrilled to hear that your first experience purchasing a new truck with us, especially with Shena's assistance, was so positive and efficient. It's wonderful to know that Shena's professionalism, knowledge, and sense of humor made the process enjoyable and that our no-pressure approach and transparency on dealer add-ons lived up to your expectations. Your recommendation means a lot to us, and we're delighted that our entire staff made you feel like old friends. We look forward to serving you again in the future!

My wife and I were looking for a preowned Ford Explorer,

My wife and I were looking for a preowned Ford Explorer, Sheena was our sales representative, she did an absolutely fantastic job assisting us in finding a vehicle. Although the dealership did not have the vehicle that we wanted, I just had to let you know that I will ask for Sheena when the time comes for me to buy again. Outstanding and honest sales representative!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience, Devontie! We're so glad to hear that Sheena provided outstanding and honest assistance during your search for a preowned Ford Explorer. It means a lot to us that you're planning to ask for Sheena again when it's time for your next purchase. Your feedback is greatly appreciated, and we look forward to serving you in the future.

I had a very nice experience at Mulinex Ford, Neal was my

I had a very nice experience at Mulinex Ford, Neal was my salesman and he answered all my questions, very attentive to detail and help get me the best interest rate at 6.74 and that was fantastic. Ive owned an HVAC company for 25 yrs and Neal has been the best sales guy yet. Will return soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your nice experience! It's wonderful to hear that Neal was attentive to detail, answered all your questions, and helped secure a fantastic interest rate for you. Your praise for Neal as the best salesperson you've encountered, especially with your extensive experience, is high commendation. We look forward to welcoming you back soon!

Tom, my sales man took care of everything.

Tom, my sales man took care of everything. I drove an over an hour to get my 2024 Mustang GT Convertible that was sitting on the showroom floor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks Tom!

Krista Young made the purchase of my vehicle very smooth.

Krista Young made the purchase of my vehicle very smooth. She is personable and friendly and went above and beyond. Annette and Dan were also very helpful. Would recommend Mullinax Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. It's great to hear that Krista Young's personable and friendly service, along with Annette and Dan's helpfulness, made your vehicle purchase smooth. We appreciate your recommendation and are grateful for the opportunity to have served you.

I love coming into dealership where ther is no pressure

I love coming into dealership where ther is no pressure friendly and knowledgeable. They answers all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that you enjoy visiting our dealership and appreciate the no-pressure, friendly, and knowledgeable atmosphere we provide. Our team is dedicated to ensuring all your questions are answered thoroughly and that your experience is as comfortable and informative as possible. Thank you for your positive feedback, and we look forward to continuing to provide you with excellent service during your future visits!

Oil and filter change.

All I wanted is an oil and filter change. I was old that a multi point inspection would be done. When I declined that service and just asked for an oil and filter change, I was told that's how we do it an if I didn't like it just take my vehicle and leave. So what should I do?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greetings, Greatly appreciate your feedback and business. Very sorry to hear about your experience and would like to hear from you. We should have mentioned that a 'multi-point inspection' is done as part of the oil change so that we can check fluids and pressure and such, so if it wasn't relayed to you in a professional manner, please accept my sincere apology. If you live in the Vero area, you may drop in and speak to either Tim (Service Manager) or myself, Mosen or you may contact me via phone or email at meteshami@mullinaxford.com

Best Dealership with the nicest employees!

I had a very pleasant experience with Jason, who was only there for a few days. He was great to work with and kept me well informed throughout the process. It was a pleasure working with him as well as the other staff at that dealership. One of the nicest dealerships I have ever dealt with and would highly recommend Jason and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Karen, thank you for your glowing review. It's wonderful to hear about your pleasant experience with Jason, especially his impressive performance despite being new. We're delighted that our dealership's atmosphere and the rest of the staff also contributed to a positive experience for you. Your high recommendation of Jason and our dealership is greatly appreciated. We're here to continue providing excellent service whenever you need us. Thank you for choosing us!