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I started selling cars in 2011 and took a four year break when I enlisted in the US Army as an 11b(Infantryman). \r\nMy first car was a 1998 Corvette that I bought when I graduated basic training. \r\nNow I'm back home in Houston and providing the best purchasing experience available!","emailTxt":"robertm@strawberryroadauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/112803/employees/ad4a7c6b912c.jpg","drDealerId":112803,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1320105600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":587296,"firstName":"Dale","lastName":"Mitchell","titleText":"Sales","shortBioText":"Military brat that finally found a home in Houston. 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Everyone loves Sam Smith, his honesty, caring nature, hard work ethic, professional and positive attitude. Sam is the most referred car salesman in Pasadena and Houston, Texas. Tons of Great reviews. Experience Sam Smith's fun, friendly and giving nature for yourself. Sam can help you Get Approved! Call or Text Sam Now 832-385-4161 for your personal Appointment date and time. Go meet Sam Smith Today @ Strawberry Road Auto Sales www.StrawberryRoadAuto.com \r\n3602 Strawberry Road Pasadena, Texas 77504 (Between Fairmont Parkway and Vista). \r\nSee You Today. You are going to Love Your New Vehicle :! You will also want to send All of your friends, family and everyone you know to Sam Smith! *Everyone walk in and Ask for Sam Smith and Get a Great deal and Great Service too! Want to Make $150 Today!","emailTxt":"strawberryroadautosales@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/112803/employees/61e311586b42.jpg","drDealerId":112803,"dealerEmpStartDtUtc":"1561939200","industryStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":587295,"firstName":"Tito","lastName":"Febus","titleText":"Sales","shortBioText":"Hello my name is Tito. I was born in Puerto Rico\u001a\u001a! Raised in this Beautiful City \"Houston\" by loving military parents! I have 3 Wonderful kids. and I try to teach them how to be the best person they can be by appreciating life, enjoying every minute of it and giving back aswell as helping people/community to the best of their ability! #PuraVida #Purelife my favorite saying is \"Keep moving forward and make every moment a Memory\"-Tito","emailTxt":"tfebus@strawberryroadauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/112803/employees/3b125fd78721.jpg","drDealerId":112803,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"1543695802","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":607966,"firstName":"Anthony","lastName":"Hewitt","titleText":"Sales Manager","emailTxt":"ahewitt@strawberryroadauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":112803,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":587301,"firstName":"Lily","lastName":"Rodrquez","titleText":"Office Manager","emailTxt":"lilyr@strawberryroadauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":112803,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":587298,"firstName":"Ray","lastName":"Leal","titleText":"Service Manager","emailTxt":"raym@strawberryroadauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":112803,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":607973,"firstName":"Tyrone","lastName":"Vickers","titleText":"Sales Consultant","emailTxt":"tvickers@strawberryroadauto.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":112803,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Strawberry Road Auto Sales

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 8:00 PM

Strawberry Road Auto Sales Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2019

Thank You for taking the time to find out About Us! Strawberry Road Auto Sales has been in the same location under the

...

same ownership for 26 years! And we have maintained the highest ratings on Google, Yelp and Facebook by providing a top level level of service to all our customers. We have the same support staff and the same high quality used cars, trucks and suvs. We personally drive and access each and every vehicle to make sure it performs and drives as designed. If something is not right, we make it right. Our vehicles are all Mastertech Certified. At Strawberry Road Auto Sales, a good deal is easy to drive!

"A Good Deal Is Easy To Drive"

Reviews

4.3 out of 5 4.3
21 lifetime reviews. Includes reviews of Strawberry Road Auto Sales from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 14, 2019

    Funny how I noticed the dealership claiming on Cars.com reviews that "ALL" of his cars come with a 3000 mile warranty, but when I took mine in under 3000... miles with a slipping transmission suddenly its, "oh, you used your own financing" and "you didn't take the extended warranty" and "we don't offer that on vehicles with 150k miles!" So, which is it, ALL the vehicles or only the ones that don't have problems before 3000 miles? I called up there and told them it was slipping, they told me to bring it in, so far so good. I live an hour and a half away, I drive up there, with only 2000 miles driven and it's immediately shady in there. I was treated with complete disrespect, I asked to produce the contract, which I never received, and they said they didn't have it and I chose to not take the extended warranty. But, I'm seeing here that all cars have it, so now I'm confused. See my Google review as well, and his response, clearly this dealership is lying. I will continue to be a thorn in this dealerships side, I encourage all who's been scammed by this dealership to report to the BBB, Texas Dept. Of Motor Vehicles, Mayor of Houston, Mayor of Pasadena, Veteran Affairs, anyone who will listen. If they wouldn't think twice about scamming a Combat Veteran, they'd do it to anyone. Oh, also they bait and switch the prices, internet price was lower than what they offered me. Features listed on the internet were different than the actual vehicle. They will try to call the cops on you if you demand your contract, and according to the owners response to negative reviews, it's always the consumers fault. Better off picking a different dealership.

    1.0 out of 5
    Customer Service
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Roberto Muller

    Sales Manager

    NOT RATED

    Sam Smith

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 30, 2019

    Came in just to look left with a truck that im in love with cliff helped me out so much i defiantly recommend this dealership and the sales man

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Smith

    Sales Consultant

    (5.0) 6 reviews

    Ryan Martin

    General Manager

    NOT RATED

  • July 27, 2019

    I loved how comfortable they make you feel. I was helped and felt seemless. Great cars and great bunch of guys!!! I would recommend this dealership to... everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review. Please let us know if we can assist you in the future.

  • 5.0 out of 5
    September 30, 2019

    These guys did not waste my time. They took care of business and I was out the door in no time. Straightforward, efficient. To the point. Best experience... I have ever had, for this 63 year old man. Peter

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Smith

    Sales Consultant

    (5.0) 6 reviews

    Ryan Martin

    General Manager

    NOT RATED

  • 5.0 out of 5
    September 18, 2019

    I had a really good experience buying my first car from strawberry auto. The gentlemen who helped me were patient and very informative of the process.... Thank you to Cliff, Sam, and Robert for the wonderful customer service, and the rest of the team there was friendly and helpful as well. Great selection of cars, great deals too!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Smith

    Sales Consultant

    (5.0) 6 reviews

    Roberto Muller

    Sales Manager

    NOT RATED

    Sam Smith

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 13, 2019

    Great salesman's, worked with us on what we could afford. Gave all the information we needed before the purchase of the vehicle was made! Definitely recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Smith

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    September 12, 2019

    I bought a Volkswagen that was in amazing shape and got a good deal on cliff helped me the whole way through he was very friendly and very informative... I will buy again from this dealership

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Smith

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    September 12, 2019

    Cliff was great. I got a better car than I wanted. They have a great selection of amazing quality. They were also able suggest great insurance companies... I could afford.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cliff Smith

    Sales Consultant

    (5.0) 6 reviews

  • 1.0 out of 5
    September 11, 2019

    They get you in with great online pricing then when you go to purchase the vehicle they hike the price up $2000.00 hoping you want notice with no warning... or reasoning. Then claim the price went up because someone else is willing to pay more. Then the refused to come back done to online price and lost the sale and a customer forever. SHADY PRACTICES WOULD NOT RECOMMEND TO ANYONE

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vehicles are prices daily based on market conditions. The Jeep was offered to you at the internet price and you decided that you wanted to shop around.... We are a first come first serve business. Unfortunately for you waiting cost you a great deal that someone else took advantage of. Good luck on your search!


    Worked with:
    Anthony Hewitt

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    August 30, 2019

    Robert made our sale easy and painless! He was knowledgeable, funny and just a good guy! Shoots straight and truly works with you. We will be repeat customers!... Our credit union even spoke highly of their company. Thanks guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Muller

    Sales

    (5.0) 8 reviews

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