Vroom (Online Dealer)

3.6 out of 5 3.6
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since May 2019

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Reviews

3.6 out of 5 3.6
1710 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2020

    Purchased a 2018 Nissan Titan XD truck w/4200 miles $43K wired money for quick transaction. Deposit on 12/23, wired the funds on 12/26, and on 01/02 it... was being being lowered from the car carrier and onto my driveway. Very easy, very fast, on time, and communication was great! Avoided the dealership hassle. Had a little problem with some stuff and a little misunderstanding/miscommunication but the staff is very nice. Ms Thompson was awesome and extremely helpful, Jessica & Josh were great and heard me out. They are very good people! The issue was taken up by a manager E. Rook and he stepped up and took care of things to resolve them immediately. The truck was missing a few items but he handled the problem and worked out a resolution immediately. Only issue was they accidentally charged my card the $500 deposit but I know they are correcting it. I would recommend them. I did not trade in nor financed, so the deal went smooth and very fast. Hoping to start driving the truck for the purpose I purchased it for (work). They said the truck only has one key but then I called and they told me they will mail the other one with the title. Lucky... Mr. Rook many thanks to you!!! Man of his word!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi - we thank you greatly for your detailed and honest feedback - it's crucial for us to hear from valued customers such as yourself. We are very disa...ppointed to hear that your experience with us has not been a seamless one, and we sincerely apologize for the communication challenges you have faced. To that end, we'd like to obtain more details about your particular situation so that we may look into this further and we will be in touch shortly to request your personal contact information. Thank you,-The Vroom Team

  • 5.0 out of 5
    January 10, 2020

    Incredible easy process. Knowledgeable staff. And absolutely nobody tries to sell you something you don't want! So happy! And my van looks brand new!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Best car buying experience I've EVER had. From first internet contact to home delivery, EVERY Vroom team member kept timely communication with me and guided... me through the buying process. They even helped me with required title & registration paperwork- SUPERB service after the sale. Vroom's website is easy to navigate. Their inventory is vast. Their vehicle prices and financing were competitive with my local dealers and banks. Their delivery fees were fair. Vroom made my customer satisfaction priority one by saving me time, money, and the haggling headaches of car dealerships. Vroom ROCKS!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Although I ultimately availed myself of the 7-day buy back process on the car I received, I wanted to call out the exceptional customer service I received... from Vroom, particularly Edward in the Buy Back team. His patience, understanding and eminently reasonable approach meant we got through what could have been a very disappointing process quickly, and with a very high degree of care. Although it didn't work out this time, I would absolutely consider buying with Vroom again. Thank you for being so customer focussed!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    I was very happy with my experience purchasing a car with Vroom! My car was delivered within 7 days and I got a great deal!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Once finding the car I wanted, the entire process was easy. I received the car in less than 10 days once the money was wired. I saved several thousand... dollars from local online websites and dealers. Additionally, I paid no sales tax which is a tremendous benefit. The only disappointment was the car arrived with no manuals and once contacted by phone Vroom c.s. rep said they will not provide.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Good prices and easy point of sale. Lots of auto choices to pick from. Clear up front costs. Fast delivery no hidden charges. No pressure to buy

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Good selection of used vehicles to choose from in late models with lower mileage. I received a fair offer for a trade-in on my existing vehicle. Paperwork... process was a little cumbersome, but what doesn't come with loads of paperwork these days? Car arrived in great condition when they said it would and trade departed at the same time. am pleasantly surprised at how smoothly the whole process went.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    I found the car I was looking for at a great price and the car was delivered in less than 10 days. The price was several thousand less than the exact same... car at several other dealers.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    This was the first time that I purchased a vehicle on the internet that I could not see before hand, but I was very surprised at how easy and through the... process was. I am extremely happy with the purchase and the vehicle far exceeded my expectations. I would highly recommend Vroom to all of my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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