Vroom (Online Dealer)

3.6 out of 5 3.6
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 8:00 AM - 10:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since May 2019

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Reviews

3.6 out of 5 3.6
1891 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 14, 2020

    Wonderful experience! The car we purchased exceeded our expectations. The agreement / documentation process was quick and simple. When we are ready to... purchase again...we will certainly call VROOM!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    Easy and relatively effortless and a lot less time wasting than advertising on my own or trotting CarMax. Thank you Vroom for making the transaction easy-peasy.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2020

    I was initially hesitant to go for an online dealership. But their process is so smooth and secure that during the process of purchase even I couldnt copy... or share files. Staff was extremely polite and professional. And whenever I raised a point it was addressed on priority and I was kept informed throughout the process. I strongly recommend it. Their rates are extremely competetive with the market, infact I got the best rates for what I got as compared to any other car selling website. I am very satisfied with the business I did with Vroom and I look forward to get back to them in future as well.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 14, 2020

    The process was effortless customer service was great every time I called only problem and it is a small one is over nighting the paper work I got my last... car witch (I traded in and got fair price for)from carvana vroom seemed To be a little better except with carvana all paperwork is e-signed I have read some very bad reviews about vroom and there delivery service I dont understand, the processes was flawless I payed for the car on Thursday 2-6-20 and received my car on Monday 2-10-20 cant get much better then that the car arrived clean with a full tank of gas i highly recommend vroom if your thinking about getting a new car look here first P.s. I live in nj. My car came from Texas and I got the car in 3 days

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    February 13, 2020

    In searching for a new vehicle, VROOM came across my search and I was very surprised by the good quality and price on newer used cars. The only issue I... had was you never get to talk with the same person even if you know their name and extension. This can make the car purchasing process a bit frustrating. Love my new BMW??????????????????

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    It was a different way to sell a vehicle and it was hard to trust. However I must say Vroom did everything they said they would do. So if I have another... vehicle to sell in the future I will not hesitate to use Vroom!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    Summary: Bought a new 2019 ford transit from this Company. It had <10k miles and was in great condition, it looked better in real life than in the pictures.... Naturally the car can get a little dirty traveling on a truck bed but nothing a quick wash won't fix. Sales process: When you commit to buying the car you sign their contract and put $500 to put it on hold. I am glad i did since ~10-15 ford transits were bought from them in the next few days, clearing out their inventory. Value: The car was significantly cheaper than any dealership in a 250 mile radius. Test it out, ask other dealers to match the price (they likely won't be able to). Risk: My primary concerns throughout the process were (1) will it arrive in good condition, (2) will there be any hidden surprises, (3) will the delivery be a pain. The outcome for me was everything was a good experience and none of my concerns came true. Advice: You can only buy the car by wiring the money ($30 bank fee sometimes) or by sending a certified check. I wasn't paying attention and sent a certified check by USPS mail instead of using their overnight shipping label they had sent me. It was foolish because if the check got lost, it could have cost me 2-3% of the car cost to cancel the check w/ the bank. It also prolonged the timing of receipt by a week. I would recommend wiring the money to be safer or at least using their label so you can track the check. Outcome: The car arrived as expected and ahead of schedule. The Company did a great job of communicating with me throughout the process. While the seats appeared greyish in the pictures they came are definitely darker black in real life. I was pleasantly surprised since i wanted darker seats but the lighting must have been misleading. Very pleased with the purchase and would definitely do it again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    They were very professional and helpful guiding through the process. The car arrived on time in prefect condition. I saw a copy of Carfax before I singed... the contract, verifying no accidents and the remainder of the factory warranty, and that sold me. I love my car and I think Vroom is GREAT and I they have my Highest Recommendation !

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    Vroom is awesome! Great customer service! They gave us the BEST price for our car and were so accommodating and easy to work with. I HIGHLY RECOMMEND... them!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    My vehicle was exactly what their website described. The application and trade-in/purchase was very easy; I mean very easy! They earned my trust and my... future business. JR

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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