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Harper Jeep Ram Chrysler Dodge Fiat

(423 reviews)
Visit Harper Jeep Ram Chrysler Dodge Fiat
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (865) 338-5336 (865) 338-5336
Used (865) 338-5116 (865) 338-5116
Service (865) 338-5193 (865) 338-5193

Inventory

See all 290 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2019.
Service: Since 1981 we have taken pride in delivering a level of service corresponding with our world renowned assortment of Jeep Ram Chrysler and Dodge automobiles. Our sales and service associates take customers requests and considerations to heart and thrive at developing long term relationships. You can always rely on our expert honest advice and expertise in our respective fields.
You will receive what has been described as the "easiest car buying experience in the South"

Service center

Phone number (865) 338-5193

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Jeep Ram Chrysler Dodge Fiat from DealerRater.

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Great experience wonderful people that help me. Could not ask for a better experience. THANK YOU

Great experience wonderful people that help me. Could not ask for a better experience. THANK YOU

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Howard, thank you for choosing Harper Jeep Ram Chrysler Dodge, and congratulations on your new ride! We are so glad you enjoyed our helpful team.

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I recently had service on my 2025 Dodge Durango and the service was excellent and the work was completed in a timely manner. I highly recommend Harper and the service department. The Staff are some of the best To work with and they make sure the any issues are properly addressed

I recently had service on my 2025 Dodge Durango and the service was excellent and the work was completed in a timely manner. I highly recommend Harper and the service department. The Staff are some of the best To work with and they make sure the any issues are properly addressed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Steve, we're delighted to hear you had such a positive experience with our team! Thank you for choosing Harper Jeep Ram Chrysler Dodge Service Department!

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It was easy to make an appointment at a time convenient for me. Everyone was courteous and professional. The work actually took less time than expected, which was a nice surprise. This dealership definitely makes you welcome and the staff are happy to answer questions

It was easy to make an appointment at a time convenient for me. Everyone was courteous and professional. The work actually took less time than expected, which was a nice surprise. This dealership definitely makes you welcome and the staff are happy to answer questions

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robin, thank you for the awesome 5-star review. We are happy to see you received outstanding customer service from our team. We hope you will continue to choose Harper Jeep Ram Chrysler Dodge in the future!

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Great service and called you to let you if they have to keep it or not and what they did to the jeep. Every one was very nice. Wonderful location right by the airport love it.

Great service and called you to let you if they have to keep it or not and what they did to the jeep. Every one was very nice. Wonderful location right by the airport love it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michelle, we are happy to hear you had a five-star service visit and that everything was communicated clearly. Thank you for choosing Harper Jeep Ram Chrysler Dodge!

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Drove up to the fast oil change lane and was greeted with a smile. This was followed up with excellent service with a great waiting room. Fantastic service department and I can recommend with confidence.

Drove up to the fast oil change lane and was greeted with a smile. This was followed up with excellent service with a great waiting room. Fantastic service department and I can recommend with confidence.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jack, thank you for the great review! We appreciate your business and hope to see you again at Harper Jeep Ram Chrysler Dodge. Safe travels until next time!

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Dropped my jeep off for 3 recalls and they needed to keep it over night; which did not bother me. When I went to pick my jeep up the following day the rear window in the soft top was completely mangled and appeared like someone tried to break in to my jeep. Also there was a half smoked black and mild left on my center console near me e-brake. I do not smoke so finding that was very frustrating and my jeep still smells like nasty tobacco. They had no mechanic there that could help me fix my rear window. We reviewed hours of camera footage and it revealed this had happened in there back lot while in possession of my jeep. They offered me nothing but an oil change which I gladly declined because I do not want them keeping my jeep again. They couldn’t even provide me a detail or anything to clean up the ashes and the smell in my vehicle. Will not be back and don’t reccomend you either.

Dropped my jeep off for 3 recalls and they needed to keep it over night; which did not bother me. When I went to pick my jeep up the following day the rear window in the soft top was completely mangled and appeared like someone tried to break in to my jeep. Also there was a half smoked black and mild left on my center console near me e-brake. I do not smoke so finding that was very frustrating and my jeep still smells like nasty tobacco. They had no mechanic there that could help me fix my rear window. We reviewed hours of camera footage and it revealed this had happened in there back lot while in possession of my jeep. They offered me nothing but an oil change which I gladly declined because I do not want them keeping my jeep again. They couldn’t even provide me a detail or anything to clean up the ashes and the smell in my vehicle. Will not be back and don’t reccomend you either.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Efan is a stand up guy. He is very honest about what needs to be done to your car. I would recommend anyone to get their car serviced here.

Efan is a stand up guy. He is very honest about what needs to be done to your car. I would recommend anyone to get their car serviced here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Katrina, we're glad Efan provided honest and helpful service. Thank you for recommending Harper Jeep Ram Chrysler Dodge. See you next time!

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Fast and friendly service. Got in and out with very little wait. Waiting room was a plus !

Fast and friendly service. Got in and out with very little wait. Waiting room was a plus !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It was our pleasure to assist you. Thank you from all of us here at Harper Jeep Ram Chrysler Dodge!

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Service manager, Ricky S. Does a fantastic job at bringing out the best in his team. He has excellent communication and inferencing skills.

Service manager, Ricky S. Does a fantastic job at bringing out the best in his team. He has excellent communication and inferencing skills.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best quick service in the area by far. Never disappointed. And price is reasonable also.

Best quick service in the area by far. Never disappointed. And price is reasonable also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

All of us at Harper Jeep Ram Chrysler Dodge are happy to see this wonderful feedback! Thank you, Jeff!

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