Hennessy of Southlake

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Hennessy of Southlake Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 AM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
128 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    October 10, 2019

    The service area use to be good. You didn't have to wait so long for an oil change and I do realize that two of their workers wasn't there. For the last... two oil change took a long time. They use to be better. What happened to the donuts.

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, my name is Andrew Regan and I am the Marketing Director for Hennessy. I'm sorry to hear about the negative experience you've had the past... two times with our service department. If there is anything I can do for you going forward, please feel free to email me at aregan@hennessycars.com. Thank you.

  • 5.0 out of 5
    October 8, 2019

    Great customer service all the way from Ron G to Chris Brown to Ivan Smith .Excellent experience and would highly recommend them to anyone. I love my car... 😁🥰

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! Thank you for taking the time to write a review for us! It's wonderful to hear you truly enjoyed working with Ron, Chris and Ivan on your ne...w Encore purchase! We truly appreciate your business, and want to welcome you to the Hennessy Family!

  • 5.0 out of 5
    October 8, 2019

    This was the second car I purchased from Hennessy Mazda. Terri R was a true blessing. I told her what I was looking for and she found it. Everyone I... came in contact with smiled and was very friendly. I recommend them to everyone I talk to.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write a review for us Lori! It's wonderful to hear Terri and our sales team were able to find you the perfect vehicle.... We truly appreciate your business! Enjoy your new ride, and welcome to the Hennessy Family!

  • 5.0 out of 5
    October 7, 2019

    I would recommend Joseph to everyone. He is such a delight to work with and always takes such great care of my car. Hennessy is the best!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! Thank you for taking the time to write a review for us! It's great to hear Joseph and our service team continue to take such great care of y...our car while it's here. We truly value your repeat business, and look forward to your next visit!

  • 5.0 out of 5
    October 6, 2019

    Dave Lockin is great! He doesn't play games and looks out for what the best option for the customer. He makes the transaction seamless.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience! It's wonderful to hear that you truly enjoyed working with Dave on your new vehicle purchase. ...We truly appreciate your business, and want to welcome you to the Hennessy Family!

  • 5.0 out of 5
    October 6, 2019

    All employees provided excellent service with courtesy. Bob provided feedback as promised. Pleasant visit. Will definitely recommend Hennessy to friends... and family, yes yes yes!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Patricia! Thank you for the 5-star review! It's great to hear you had such a pleasant experience with our service team. We truly appreciate your bu...siness, and look forward to your next visit!

  • 5.0 out of 5
    October 5, 2019

    Good Customer Service, The Employees Were Very Nice And Helpful. No Long Waiting Period,With A Very Nice Atmosphere. I Would Recommend To Any And Everyone!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write a review for us! It's great to hear your experience with service team was nothing less than top notch. We truly... appreciate your business, and look forward to your next visit!

  • 4.0 out of 5
    October 4, 2019

    Great service. Waiting lounge could be better. Seating is cramped. Staff is friendly. They don't push you to get unnecessary services in your vehicle....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi India, thank you for writing a review for us! It's great to hear you had such a pleasant experience with Tim and our service team. We also assure y...ou we are working on addressing the waiting room once we build our new building. We truly appreciate your business, and look forward to your next visit!

  • 5.0 out of 5
    October 4, 2019

    The Service was very professional.. They keep me informed on the problem and determine that they needed to keep the vehicle for additional repairs and... I was provided a loaner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2019

    Service rep explained the various services my car would receive & made a couple recommendations. Service was performed in a timely manner. I waited for... my vehicle & was kept updated with the progress of the service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share you recent service experience! It's great to hear our service team was able to complete your 36,000 mile servic...e in such a timely manner. We truly appreciate your business, and want to welcome you to the Hennessy Family!

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