Reviews
Everyone in the service department were excellent.
Everyone in the service department were excellent. The lady at the desk was very helpful, courteous and knowledgable. Very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your high rating and kind words for Findlay Hyundai St. George's service department. We're especially glad to read about the helpful and courteous service you received from our team member at the desk. Thank you for choosing us—we look forward to serving your automotive needs in the future.
The manager, salesman and finance worked together to give
The manager, salesman and finance worked together to give me a great car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommend these wonderful people.
Highly recommend these wonderful people. Brian in the service department has helped me for over two years with the maintenance of my car. He is always communicating and giving me updates his mechanic found a leaky radiator when I got my car serviced. It was under warranty thank goodness and they overnighted what they needed. Will always recommend this awesome service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian and his team were very efficient and kind when
Brian and his team were very efficient and kind when addressing my needs for my car. He even helped me get a loaner car because he didn’t know how long the repairs were going to take communicated with me often throughout the day and let me know updates on my shipping for my part, they are always extremely kind and efficient and never made me feel pressured into doing extra with my car. The technician found a leaky radiator which he wasn’t looking for I was getting my oil changed and saved me lots of money because he was very observant and efficient. I am so grateful for these awesome guys who take pride and their work and they’re interactions with their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your supportive comments about our team at Findlay Hyundai St. George, particularly their observant approach during servicing and efficient communication. We're grateful for customers like you.
The Service department is great!
The Service department is great! The new online system is very convenient, and they are never pushy about recommended services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're appreciative of your feedback; the team at Findlay Hyundai St. George continually strives to enhance our customer experience, including our beneficial Service department and frictionless online system. Thanks for noting their considerate manner as well.
Most of my experience with this dealership was positive.
Most of my experience with this dealership was positive. There was only one comment made by a manager about a question I had that made me angry and feeling like I didn't know what I was talking about. I expressed my concern to my salesman and he apologized to me. I left the dealership and went back the next day. There was a different manager there and between him and my salesman, I came home with a new Hyundai Tucson.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My experience from the moment I arrived until I drove
My experience from the moment I arrived until I drove away, was 100% positive. Everyone including Jeff the shuttle driver was courteous and helpful. Bryan, Nani, Tawnya, Jason and Jody were great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to know your journey with Findlay Hyundai St. George was a positive one from arrival to departure. We're enthusiastic about the exceptional service our team showcased accordingly. Thanks for acknowledging their efforts!
During my visit to the dealership for front brake
During my visit to the dealership for front brake service, I encountered a series of inconsistent quotes. Initially, the service was quoted at $299 via their check-in iPad. I then presented a Hyundai website coupon for $239, leading to a revised paper quote of $279, which was communicated to me before work commenced. Contrary to the promised 1.5-2 hour completion time for my 2 PM appointment, I was later informed the service would extend past 5 PM. More surprisingly, the service cost was then escalated to $399, a stark increase from both the initial iPad quote of $299 and the revised paper quote of $279. When I contested this hike, referencing the earlier quotes and the online coupon, I was informed that all were considered outdated and not the dealership's responsibility, despite them having provided the paper quote mere minutes earlier. It was only after engaging Hyundai Customer Service and persistently requesting a manager that the dealership finally agreed to honor the $279 quote they initially provided but remained adamant about not accepting the $239 coupon price.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jeff Richter of your service dept was fantastic!
Jeff Richter of your service dept was fantastic! We had a problem on a recent road trip which could have ruined our trip. Jeff saved the day by taking care of the issue quickly and professionally. Thanks Jeff for your excellent service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Personnel were very professional and polite.
Personnel were very professional and polite. There were no surprises in the cost of services to be provided.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
