Vroom (Online Dealer) Hours
With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national
online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.
Read reviews that mention:
Super Fast , Painless. Professional, Great customer service .... sold 2 cars to them so far .... Highly recommended ... You won't regret it. Did I mention... super fast.
This was my very first time venturing outside of BMW or Porsche dealership. I was uncertain but Thad was amazing to work with and really changed my perspective... on the car buying experience. Being a very busy person, he made it so seamless and delivered at every angle.
Thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. Feel free to reach out to us if you need ...any more help. We're always available to talk. -Vroom Team
Awesome car buying experience, everything was straightforward and simple, no hidden surprises and my vehicle was delivered directly to my front door it's... very convenient
Marvin, it is great to read such wonderful comments about your recent experience with us. We hope to be of service to you again in the future. Best wi...shes, the Vroom Team.
I was nervous about buying my vehicle online. I actually changed the vehicle 3 times cause I couldn't make up my mind and Vroom was very patient with... me. I finally made up my mind and got my vehicle in 8 days. Customer service was good, delivery on time. And they gave me more for my trade than any dealership in my area. Very happy with my purchase. I would buy from them again!
Jen, We're glad to hear you found our online shopping experience so easy. Feel free to reach out to us if you need any more help. We're always availab...le to talk. -Vroom Team
I found a 2017 Jeep Wrangler Unlimited on the Vroom site for 26K with 37K miles...my dream car... it was love at first site. I spoke with a very nice and... knowledgeable sales person who helped me through the process. Very easy and straight-forward. The next day (Saturday) I received all of my paperwork. It all seemed a little too easy so I started searching around on the internet for Vroom reviews. I found a TON of bad reviews on Vroom. At this point, I started getting very anxious and thinking... what have I gotten myself into. I decided to shop locally to see if I could find anything similar in the same price range. Not a single dealership within 100 miles could even come close to the Vroom price. At this point I felt like I was taking a chance but I really wanted that car. On Monday before I sent my paperwork in, I just wanted to speak with someone at Vroom who could ease my anxiety about this purchase. I heard from several people that day who were all extremely helpful and professional. Each of them assured me that I would be well taken care of by Vroom. Vroom has grown overnight and were experiencing the growing pains of a rapidly growing start-up. They were well-aware of the reviews and assured me that they were putting a wide-variety of plans and processes in place to assure these bad reviews didn't happen again. They were able to address many of the bad reviews directly and put my mind at ease. I sent the paperwork in... within 24 hours, I received an email stating they had received my paperwork and were getting my car ready for delivery. They kept in constant communication and ensured me that all was continuing to run smoothly. This was on Wed and they told me my car was on schedule to be at my house by the following Tuesday. On Saturday morning I received a call from Vroom asking if I would be in the area that day between 3-6 because the were going to be able to drop my car off then if I was. Literally 3 days after they received my paperwork. The delivery man called me when he was an hour away and brought my car right to my door. He couldn't have been nicer and I couldn't have been more excited. Today, I had a mechanic take a look at the jeep to ensure that it was OK. He looked it over very thoroughly... he told me that the jeep is in like new condition and that I basically got a brand new jeep. Needless to say, I couldn't possibly be happier. Buying a car online is a scary process because it's a major purchase decision and something I had never done before. After my experience with Vroom, I will never buy a car another way. Thank you Vroom for bringing me my dream car and for assuring me every step of the way.
We're glad to hear you found our online staff so helpful. We're happy to pass along your comments to the team. If you need assistance again in the fu...ture, please don't hesitate to reach out. We're happy to help. -Vroom Team
If you need to sell a car quickly for a reasonable price, look no further than Vroom. I started the process on 9/26/19, and had a check in hand by 10/5/19.... This was very quick, considering they had to send paperwork specific to the sale in my state, and so they could pay off the leasing company for the car. Once they had the signed paperwork in hand, a trucking company called to schedule the pick-up that same day. The truck showed up the next morning as scheduled, and loaded up the car on 10/4/19. I let Vroom know, and they had the check in the mail within the hour, and it showed up the next morning! If I ever need to sell another vehicle, Vroom will be my first stop!
Hellol, thank you for the review. We're happy to hear you enjoyed our unique car shopping experience. If you need assistance again in the future, plea...se don't hesitate to reach out. We're happy to help. -Vroom Team
Excellent service....prompt follow up.....quick delivery of vehicle.....purchased on Friday, delivered on Monday.....the vehicle was in Texas and I am... in NC.....
Johnny, We're glad to hear you found our online shopping experience so easy. If you need assistance again in the future, please don't hesitate to reac...h out. We're happy to help. -Vroom Team
I love my car! Delivery was excellent and when I got the car had two little problem I needed to get fix I call vroom and let them know it took like a... week to the ok that they will pay for the problem but besides that everyone was so helpful and made the process easier. Than the local dealership.
Rashana, We're glad to hear you found our online shopping experience so easy. Feel free to reach out to us if you need any more help. We're always ava...ilable to talk.-Vroom Team
"No Pressure" A relaxing way to buy a car. In just under two weeks the paperwork,transfer of funds and delivery the car were complete.
Bobbie, We're glad to hear you found our online shopping experience so easy. If you have any additional questions or concerns about your new vehicle, ...we will be more than happy to assist you. Safe travels. -Vroom Team
I had a wonderful experience with Vroom everyone took there time and answered my questions.It was convenient for me bc I work swing shifts and didn't have... time to go to the dealer. I found what I was looking for everything thing I wanted at the price I wanted it to be it simple and easy. I love my truck and I love driving it.The delivery was right on time and it wasn't any problems with pick up.The best experience ever.
Jayme, thank you so much for your positive comments about Vroom. We're glad you like your new vehicle. Feel free to reach out if there's anything furt...her we can do for you. -Vroom Team