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Manager","emailTxt":"yelouazzani@wesleychapelnissan.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20842,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Wesley Chapel Nissan

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 8:00 PM

Wesley Chapel Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

9:00 AM - 3:00 PM

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
18 lifetime reviews. Includes reviews of Wesley Chapel Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 18, 2019

    Since moving to Florida in 1997 I always purchased my cars with Ferman but as of 2016 when I purchased from Wesley chapel Nissan that's the only dealership... I'll go to mainly because of your service writer John he's honest, knowledgeable and he has also given me go advise. It's nice to see great customer service skills he has and that's important as a senior on a fixed income

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2019

    A competitor dealership dumped me on your doorstep Last Wednesday 10/9/19 and made me drive my disabled 2014 Rogue across the street to your dealership... to repair my Rogue, instead of handling it inhouse. They lost a customer and you gained one. Thank You Justin and Dylan for my new 2019 Rogue.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    Mr. Jose and Steven were great at finding us the new SUV we were looking for and gave us great deal and great discounts. The Finance Manager was great... was able to get us a great APR and made our paperwork painless. Mr. Steve Heard is a very friendly and knowledgeable salesman and will help you to get what you are looking for. Mr Jose Ruiz, very patience and friendly and was very helpful at showing us what we were looking for. We are very happy that we choose Wesley Chapel Nissan, great and friendly personnel.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Tan

    Finance Manager

    NOT RATED

    Steven Heard

    Sales Advisor

    NOT RATED

  • 5.0 out of 5
    October 8, 2019

    Wilber did a great job, I was not even looking for a car but bought it, no pressure, Great follow up with me the next day to finish the deal and to make... sure I was happy with the way the car drove.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Wilber Salazar Baez

    Sales Advisor

    NOT RATED

    Manny Diaz

    Sales Manager

    NOT RATED

    Courtney Cohen

    Finance Service Director

    NOT RATED

  • 5.0 out of 5
    October 5, 2019

    I am so happy with this dealership. My credit isn't the greatest and Chris Novo really worked hard with me to find something nice that I would be happy... with. The General Manager, (I'm sorry, I do not know his name), put a personal touch on contacting the lenders directly to get me as close to the payment I was looking for as he could. The finance manager, Matt Tan, was also so friendly and helpful (which has been unusual for finance managers in my past experiences). The help and kindness they showed really is a lost art with big dealerships these days. I would DEFINITELY recommend Wesley Chapel Nissan to anyone looking for quality over quantity!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matt Tan

    Finance Manager

    NOT RATED

    Chris Novo

    Sales

    NOT RATED

  • 5.0 out of 5
    October 4, 2019

    I was greeted by Dylan Caraballo. Very knowledgeable I told him what I was looking for and he showed me just what I wanted. I returned the next day... and purchased the car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dylan Caraballo

    Sales

    NOT RATED

  • 5.0 out of 5
    October 4, 2019

    This is my second purchase from Wesley Chapel Nissan. I drove 240 miles round trip to make these purchases. My salesman Dylan Caraballo and the finance... department were perfection and there was enough inventory for me to get exactly what I wanted

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dylan Caraballo

    Sales

    NOT RATED

  • 5.0 out of 5
    October 2, 2019

    Piero was super helpful. He made the car purchase very smooth. He was very courteous from beginning to the end... even delivered the vehicle to my home....

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Piero Marruffo

    Sales

    NOT RATED

  • 1.0 out of 5
    September 27, 2019

    I have been trying to get my refund back on my GAP insurance since June. I have now filed a complaint with FTC and if I don't hear back today I am reaching... out to the Attorney Generals Office in Tampa. They were a problem right from the beginning. Really horrible experience. New owners DO NOT return calls!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 24, 2019

    It was a great experience, Jesus was such a great help with everything I needed. I recommend him for anything you need. He gave me everything I asked for....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesus Quinones Santana

    Sales Advisor

    NOT RATED

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