Ford Chula Vista

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
607 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 20, 2021

    This place was clean and organized. Costumer service was excellent and I would like to Thank Rene Ybarra for welcoming us He was amazing, very professional... and friendly. I will recommend this place to my friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 19, 2021

    Liked the car until service lights kept coming on my brand new car. Not happy with the service departmen, Juan Luna only render service when my husband... showed up. I waited 2.5 hours without my communication.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 14, 2021

    OUR SALESMAN FERNANDO SO GREAT!!!! AND KNOWLEDGABLE AND CARLOS ORTIZ VERY GREAT TOO THE MANAGER HELPED US ALOT ADDING ON EXTRAS TO OUR NEW BEAUTIFUL F150... TRUCK .EVERYTHING DONE QUICK ON TUSDAY WITH EXTRAS WE HAD PUT ON.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our c...ustomers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 12, 2021

    Everyone was kind and professional and timely. I dropped off my car for an oil change and was contacted in less time that I expected to pick up. I wouldn’t... change anything.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100 percent satisfied with ...the overall experience. We look forward to working with you again! Regards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 12, 2021

    Service rep great guy "Leo Cuence" maid me very comfort in the visit. Thanks Chula Vista Ford for a treating a customer with a easy visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide yo...u with such exceptional service! Thank you again! Regards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 11, 2021

    good people, fast service, clean facilities. very knowledgeable, friendly. service was good, and work done well. this facility is very convenient for me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Regards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 8, 2021

    Leo C. was incredibly kind, helpful, and attentive regarding my needs. He answered all my questions. I was able to wait for my car in the lobby for 2 hours... and I was done!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Regards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 7, 2021

    Service attendant was very nice and friendly he explained my options before repair . I didn’t have an appointment dropped off my car and he called me when... it was ready .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. R...egards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 7, 2021

    Excellent and fast customer service by Mr Darren Bruce. My car was done on time and I love that they take the time to wash my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dolores, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experi...ence. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Telly Gomez, GM (619) 656-2500

  • 5.0 out of 5
    April 6, 2021

    Fernanda Castro was very professional and honest. Got a great feel right from the start. Sher made us feel real comfortable and not rushed, or forced to... purchase anything.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Telly Gomez, GM (619) 656-2500

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