Kia Chula Vista

4.8
(196 reviews)
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(619) 656-2700 (619) 656-2700

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About our dealership

This seller has been on Cars.com since March 2020.

Reviews

4.8
(196 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Best Kia service dept in town

Always great service. One of the few dealers I’m happy to take my Kia stinger to, and also my car is always delivered clean after !

5.0

Great Service, very friendly,

As soon as I went to service area they asked me what a needed. Took care of me even though I saw that they were very busy.

Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Telly Gomez, GM (619) 656-2700

4.5

Service on 2015 KIA Optima

Quality service, especially the service manager Caesar A. I can say this since I bought my 2015 KIA Optima here. This particular dealership change hands 3 times in past few years. Service wasn't always good. This particular dealership finally got a person like Caesar A., things greatly improved! Keep people like Caesar A. in your ranks & you will have a very successful dealership. ;>)

Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Regards, Telly Gomez, GM (619) 656-2700

5.0

Best service department !

My rep, Alex, was super kind! He understood my concerns and got my car taken care of promptly. My new stinger has had the same issue happen a few times & when I took it in, I was expecting it to be the same problem but it wasn’t and he explained to me what was going on and what they would be doing to fix it and the coverage warranty. I was super happy that I was back in my car within a few days and they even cleaned my car !

Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Telly Gomez, GM (619) 656-2700

5.0

Kia owner

I drove in and immediately was welcomed. The staff and service was exceptional. I was told what was needed and the cost estimate.

Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Telly Gomez, GM (619) 656-2700

5.0

Great Service

Great customer Service, friendly and comfortable waiting area, done when promised and washed, prices are very comparable and i like the Dealer Experience

Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Telly Gomez, GM (619) 656-2700

5.0

Great buying process and customer service

We had great customer service and an overall fantastic buying process. Everyone was very helpful and knowledgeable about the car and the overall process went smoothly and efficiently.

Dealer response

Hillary, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Regards, Telly Gomez, GM (619) 656-2700

5.0

Great service

Friendly, knowledgeable. Jesus was so helpful answered all questions and made the buying process so easy. Love my new car!

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Telly Gomez, GM (619) 656-2700

5.0

really nice staff and nice facility.

My wife, son, and i came in to trade in a 2016 Forte and lease another vehicle. We were met promptly and received very friendly service. Your sales people are qualified and very helpful. I appreciated the way the took care of my needs and concerns. Rogue Negron did a tremendous job.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Telly Gomez, GM (619) 656-2700

5.0

2021 Kia Forte Purchase

Everything was great. Collin, my salesman, was amazing at his job. He was consistently helpful in the buying process and very nice showing great service and hospitality.

Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Telly Gomez, GM (619) 656-2700

Read all 196 reviews