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South Houston Nissan

(64 reviews)

Reviews

(64 reviews)

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Living a horrific nightmare and constant runaround.

Living a horrific nightmare and constant runaround. Begin with a scam and graduated to loss of trust.

Living a horrific nightmare and constant runaround.

Living a horrific nightmare and constant runaround. Begin with a scam and graduated to loss of trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re very sorry to hear this. This is not the experience we aim to provide, and we’d like the opportunity to help make things right.

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I was utterly failed by the service department and then

I was utterly failed by the service department and then also by the GM. These people will get you in a new car but after that they don't care. They lied straight to my face right after apologizing about the first mistake! Waste of time and I regret ever stepping foot at this dealership!

I was utterly failed by the service department and then

I was utterly failed by the service department and then also by the GM. These people will get you in a new car but after that they don't care. They lied straight to my face right after apologizing about the first mistake! Waste of time and I regret ever stepping foot at this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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SCAM ALERT.

SCAM ALERT. They offer an online price but when you come in, it’s 18% higher. Bait and switch. Sleezy salesmen as well as dishonest managers who will say anything to get you to sign. Then comes the $4k “non-negotiable accessories package”. Window tint, wheel locks, lojack and nitrogen in tires. That is serious. They were denying a warranty claim to a couple next to us while we were negotiating as well. I wouldn’t trust anything South Houston Nissan tells you. Stay away

SCAM ALERT.

SCAM ALERT. They offer an online price but when you come in, it’s 18% higher. Bait and switch. Sleezy salesmen as well as dishonest managers who will say anything to get you to sign. Then comes the $4k “non-negotiable accessories package”. Window tint, wheel locks, lojack and nitrogen in tires. That is serious. They were denying a warranty claim to a couple next to us while we were negotiating as well. I wouldn’t trust anything South Houston Nissan tells you. Stay away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If I could give a -0 I Would!

If I could give a -0 I Would!! I got a Dodge Durango from them back in Sept 2024 it has been in and out of the shop ever since. I have probably had it for 3 weeks total. I make monthly payments, Nissan has given it to Dodge and they also can’t n figure it out. Buyer beware I believe they knew this truck had problems when they sold it. I am so frustrated

If I could give a -0 I Would!

If I could give a -0 I Would!! I got a Dodge Durango from them back in Sept 2024 it has been in and out of the shop ever since. I have probably had it for 3 weeks total. I make monthly payments, Nissan has given it to Dodge and they also can’t n figure it out. Buyer beware I believe they knew this truck had problems when they sold it. I am so frustrated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Diego fue mi vendedor y el staff excelente el carro

Diego fue mi vendedor y el staff excelente el carro enamorada me siento volveremos recomendaremos

Diego fue mi vendedor y el staff excelente el carro

Diego fue mi vendedor y el staff excelente el carro enamorada me siento volveremos recomendaremos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I came to south Houston Nissan to buy a new pathfinder

I came to south Houston Nissan to buy a new pathfinder rock creek; I was attended by dulce she helped me with everything

I came to south Houston Nissan to buy a new pathfinder

I came to south Houston Nissan to buy a new pathfinder rock creek; I was attended by dulce she helped me with everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Claudia help me out a lot getting my new vehicle, I went

Claudia help me out a lot getting my new vehicle, I went to multiple Nissan Dealerships but nobody help me as much as Claudia did, gave the best deal that nobody else could give me, excellent experience

Claudia help me out a lot getting my new vehicle, I went

Claudia help me out a lot getting my new vehicle, I went to multiple Nissan Dealerships but nobody help me as much as Claudia did, gave the best deal that nobody else could give me, excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Claudia was really helpful and was very knowledgeable

Claudia was really helpful and was very knowledgeable about all the features my new maxima has I was able to move up a trim at an absolute deal thank you so much South Houston Nissan

Claudia was really helpful and was very knowledgeable

Claudia was really helpful and was very knowledgeable about all the features my new maxima has I was able to move up a trim at an absolute deal thank you so much South Houston Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I visited this dealership based on a Carfax listing that

I visited this dealership based on a Carfax listing that showed a very good price. After driving an hour to get there, I was told the price included multiple discounts (dealer, military, student, and Nissan employee) and that I was only eligible for a $500 student discount, making the actual price $31,500 from $23700. This deceptive pricing tactic felt like a blatant attempt to lure customers. To make matters worse, the staff was unprofessional and unhelpful. If I could, I would give them negative stars.

I visited this dealership based on a Carfax listing that

I visited this dealership based on a Carfax listing that showed a very good price. After driving an hour to get there, I was told the price included multiple discounts (dealer, military, student, and Nissan employee) and that I was only eligible for a $500 student discount, making the actual price $31,500 from $23700. This deceptive pricing tactic felt like a blatant attempt to lure customers. To make matters worse, the staff was unprofessional and unhelpful. If I could, I would give them negative stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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This dealership deserves zero stars.

This dealership deserves zero stars. Bait and switch scam. The advertise a vehicle online at a fair price and then confirm your appointment and confirm it is available as you are on your way to see it. then they say it is sold once you get there. These people are a waste of time.

This dealership deserves zero stars.

This dealership deserves zero stars. Bait and switch scam. The advertise a vehicle online at a fair price and then confirm your appointment and confirm it is available as you are on your way to see it. then they say it is sold once you get there. These people are a waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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