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CAG - Mercedes-Benz of San Juan

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

CAG - Mercedes-Benz of San Juan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2019

The culture of Mercedes-Benz of San Juan is fueled by our desire to enhance the lifestyle of every customer, family memb

...

er, and community that we come into contact with. Whether it is having your shoes shined while you wait for your car to be serviced, or getting a massage by our professional masseuse as we finish putting the best deal together on your brand new Mercedes-Benz, Smart, or Sprinter vehicle, our desire and hope is for everyone in our circle of influence to come experience the difference at Mercedes-Benz of San Juan.

"Mercedes-Benz of San Juan: You've Arrived."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 3, 2019

    We got there, was looking at cars for 10mins before anyone came out. Ricardo came and asked if we were help, he was a great help with everything. Ricardo... and Frank explained everything very throughly. For that I give them 5 stars ?????????????????????????????? Thanks

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2019

    Excellent customer service,friendly environment and quick process. My 3rd purchase from Mercedes Benz of San Juan Thank you Brandon for all your help... Donato & Linda Vera

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joshua Escamilla

    Delivery Specialist

    NOT RATED

    Brandon Dahlman

    Professional Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 3, 2019

    My 3rd vehicle from this dealership. Service after the sale is very important and I always get great service from all the staff. Dealership is always... clean.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Priscilla Ramos

    Service Advisor

    (5.0) 6 reviews

    Joe Trevino

    Professional Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 2, 2019

    Loved the customer service. Everyone is always so kind and very helpful. Wendy was very attentive, I am very satisfied with the service and personnel at... the dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Wendy Vazquez

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 2, 2019

    Professional service visit despite construction challenges. Diligent staff. Customer oriented. All employees represent their brand and the dealership... well. Please keep up the great job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Priscilla Ramos

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    September 28, 2019

    Since you arrive you feel welcomed and the service is awesome! Thank you once again for everything! Very pleased with our new purchase or dream vehicle...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Tijerina

    General Manager

    NOT RATED

    Joshua Escamilla

    Delivery Specialist

    NOT RATED

    Jaime Cantu

    Professional Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 22, 2019

    Timely service. Got job done per appointment. Priscilla kept me informed of status while I waited for my SUV to be completed. She got a small issue fixed...

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Priscilla Ramos

    Service Advisor

    (5.0) 6 reviews

  • 5.0 out of 5
    September 18, 2019

    Staff is very friendly. Always a pleasure to visit with our salesperson, Joe Trevino. First time to meet Juan Lopez in service. Very professional and... reviewed all the service details with me. It's just a great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Trevino

    Professional Sales Consultant

    NOT RATED

    Juan Lopez

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 13, 2019

    I will always appreciate the knowledge, experience and honesty of Mr Joe Trevino. Best car sales man that I have the excellent purchasing experience twice!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Trevino

    Professional Sales Consultant

    NOT RATED

    Sam Tijerina

    General Manager

    NOT RATED

  • 5.0 out of 5
    September 6, 2019

    I am always happy to take my vehicle in. Staff is very friendly and helpful. Every time I go I deal with Priscilla. She is super professional and is always... looking for ways to make me feel comfortable with everything. This is my 3rd vehicle purchased at MB of SJ . Extremely happy. Thank you very much Nelda Oliva

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Priscilla Ramos

    Service Advisor

    (5.0) 6 reviews

    Enrique Sanchez

    Professional Sales Consultant

    NOT RATED

    Juan Hernandez

    Sales and Leasing Consultant

    NOT RATED

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