Reviews
My agent was very helpful. Amenities superb. The barista...
My agent was very helpful. Amenities superb. The barista was upbeat and nice, overall it was a good visit to this dealership. I would highly recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bad service
I went to buy a jeep and they had a bad service the jeep had a shock loose and they didnt want to take it in ro fix it
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mayra, providing a first-class visit from start to finish is our priority, so it saddens us to hear about your visit. It sounds like you might have caught us on a very busy day and for that, we apologize. We understand every one of our clients' time is valuable, so we recommend booking an appointment prior to coming in. We hope you'll give us the opportunity to show you what a stellar service facility we have, and please don't hesitate to call us with any questions or concerns. Take care! - The Team at Mercedes-Benz of San Juan
Priscilla Ramos goes beyond in professionalism, courtesy...
Priscilla Ramos goes beyond in professionalism, courtesy and completely knowledgeable in her duties. Personally, we service our vehicles at san juan mb due to Mrs Ramos. What an asset to your company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Priscilla Ramos goes beyond in professionalism, courtesy and completely knowledgeable in her duties. Personally, we service our vehicles at san juan mb due to Mrs Ramos. What an asset to your company
We wanted to take a moment to thank you for telling us more about your experience with us. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. It is great to know that Priscilla was able to provide you with the highest levels of service. We will be sure to share your review with our team at our next staff meeting. We are honored to have had the opportunity to serve you. - The Team at Mercedes-Benz of San Juan
Great service ordered my parts and got my car fixed as...
Great service ordered my parts and got my car fixed as fast as they could... had a loaner , helped me get around .. Juan was excellent kept me informed at all times... thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Job in Mercedes-Benz San Juan, great service and...
Great Job in Mercedes-Benz San Juan, great service and the employees makes you feel comfortable, the coffee courtesy lady she very friendly and make awesome beverages and shakes, Thanks to all the employees to make great atmosphere in Mercedes-Benz San Juan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service consultant was very professiinal and...
The service consultant was very professiinal and knowledgeable of the service and customer satisfaction. Following up on the service status and communicate when the vehicle was ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made it easy to deal ,In and out in no time Friendly...
Made it easy to deal ,In and out in no time Friendly staff and they make you feel Welcome and follow up call to make sure every thing is going OK
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service. We were extremely satisfied...
Excellent customer service. We were extremely satisfied with all the process. Thank you Geo Flamenco for all your help. We were very satisfied with his professionalism and caring approach.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience! Aaron service representative was very...
Great experience! Aaron service representative was very informative and provided very good customer service! Was contacted immediately and scheduled service fast. Was called for updates and finished on date given.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service thorough out purchase process. Ricardo...
Great service thorough out purchase process. Ricardo Gonzales provided great service. Highly recommend Ricardo to anyone looking for a MB. Beto did a great job getting me financed. I will definitely purchase another MB from MB of San Juan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car