Reviews
Great experience attended to right away and fixed the...
Great experience attended to right away and fixed the issue quickly excellent customer service. Aaron And Rebecca were great and explained everything from the repairs to the loaner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXCELLENT DEALERSHIPEMPLOYEES ALL SUPER FRIENDLY AND...
EXCELLENT DEALERSHIP EMPLOYEES ALL SUPER FRIENDLY AND VERY COURTEOUS DEALERSHIP NICE AND CLEAN DEALERSHIP EASY TO DRIVE TO AND FROM VERY HAPPY CUSTOMER QUALITY WORK
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juan Lopez and Wendy Vazquez went above and beyond to...
Juan Lopez and Wendy Vazquez went above and beyond to help out. We Really appreciate them for the attention to detail and resolution of our needs! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always feel VIP when I go to Mercedes Benz. From the...
I always feel VIP when I go to Mercedes Benz. From the customized coffees to the team that greets you at the door. It’s never a bother when it’s time to do my maintenance service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, very helpful and friendly! We appreciate...
Great service, very helpful and friendly! We appreciate all of the help and time from your employees! It has been a wonderful experience so far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales person Michael, not the one who was...
Excellent sales person Michael, not the one who was suppose to meet up with us, but very satisfied with his professional manners. All other involved were also courteous and professional
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always outstanding service. Everyone is extremely...
Always outstanding service. Everyone is extremely courteous and attentive. I cannot say enough. I have been a client for ni e years and plan to continue to come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Waited about half an hour when I got there on time for my...
Waited about half an hour when I got there on time for my appt then waited about another hour to get picked up by shuttle. Also 10 bucks to replace key battery is BS, definitely should be complimentary at a “luxury” dealership
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your candid feedback. We want to be known for excellence and we apologize that we did not meet this expectation. We appreciate your patience and hope that your next visit is more reflective of the reputation we are known for. -The Team at Mercedes-Benz of San Juan
Always a good experience with this dealership. Excellent...
Always a good experience with this dealership. Excellent service and staff. Service is done to my satisfaction and the work performed is completed to my satisfaction. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excelente servicio por parte de Isaiah y Mike. Quedamos...
Excelente servicio por parte de Isaiah y Mike. Quedamos encantados con el trato que se nos dio y nos encanta nuestra camioneta. Muchas gracias y que tengan felices fiestas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
