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Mercedes-Benz of San Juan

(447 reviews)
Visit Mercedes-Benz of San Juan
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award
New (866) 872-6559 (866) 872-6559
Used (877) 464-3917 (877) 464-3917
Service (833) 918-6470 (833) 918-6470

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of San Juan from DealerRater.

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Very good experience! All work was completed...

Very good experience! All work was completed satisfactorily and the vehicle was left in better condition than when dropped off. It was nice to have a clean vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Aaron Delfierro went above and beyond just to get a key...

Aaron Delfierro went above and beyond just to get a key made, and get my car out to auction asap! these people have EVERY right to call themselves a Premium Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer services!Everyone very...

Excellent customer services! Everyone very knowledgeable. I would definitely recommend this location to others. The experience was great; they make you feel like family! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Aaron was awesome great customer service and Very...

Aaron was awesome great customer service and Very knowledgeable explained everything in detail and was very persisive on time frame when my car would be ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Although pricey, I am happy with the service provided for...

Although pricey, I am happy with the service provided for replacing my auxiliary battery. I appreciate the car wash service and the newly constructed waiting room. The coffee service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

What a great service department. Extremely professional...

What a great service department. Extremely professional from start to finish. All the work was done in a very timely fashion. Waiting for the car is very pleasant, especially with the coffee bar (hot chocolate for me). And to have the car returned freshly cleaned is a welcome touch. Thank you all for taking such good care of both me and my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent support and clear information through the...

Excellent support and clear information through the purchase of my GLC. Jaime was very professionally at all times, good response time to all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service!!!! Fast, friendly, & free...

Excellent customer service!!!! Fast, friendly, & free gourmet coffee. It’s always a pleasurable experience. Thank you MBSJ and Juan for never complicating my life lol!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joe Trevino was so helpful! Thank you so much for seeing...

Joe Trevino was so helpful! Thank you so much for seeing me then and there. I was able to find my first car. Thank you once again. Thank you for the staff as well in assisting me in understanding how to use my new Mercedes. GREAT STAFF 5 stars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!!! Aaron was very informative and...

Great service!!! Aaron was very informative and helpful... always a pleasure to work with, the service department did everything they needed to do.... very friendly staff, always thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.