Reviews
Windshield and sunroof
I'm very pleased with the serviced provided, they kept in constant contact with me. I love working with this dealership, I highly recommend their services. Mr Aaron did an excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Mercedes advisor kept me informed as progress of the...
The Mercedes advisor kept me informed as progress of the status of my vehicle . He was knowledgeable and detailed . Extremely polite and serviceable..Would recommend and request this advisor again .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juan Hernandez did an excellent job. Excellent people...
Juan Hernandez did an excellent job. Excellent people Skills. Great Service. Knowledgeable. Car maintenance was done on a timely manner. Juan was also very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The management was very courteous, but salesman was not...
The management was very courteous, but salesman was not helpful at all, in fact he was pushy and patronizing . I believe they should be trained in people skills a lot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We want to thank you for being our guest! Delivering a first-class experience is what we strive for and it begins and ends with our team. We appreciate your feedback and hope that you'll contact me directly at Sam.Tijerina@mbofsj.com if you'd like to share any further details about your visit. Thanks again and take care. -Sam Tijerina, General Manager
Having visited your dealership for service was one of my...
Having visited your dealership for service was one of my best experiences with you. Thank you so much for staying on top of our needs with my new car. Your service was so top-notch while having your communications with me and most especially for lending me one of your beautiful new sedans while ny car was being serviced. Wendy went beyond in making sure I was well taken care of. Thank you kindly once again. Elizabeth Garza
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jaime was an exceptional sales man!! I can’t recommend...
Jaime was an exceptional sales man!! I can’t recommend him enough! He went above and beyond. Made the process fast, easy, and enjoyable. Looking forward to doing more business with him in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great attention and service, also great explanation of...
Great attention and service, also great explanation of the vehicle features by the product expert i dont remember his name but it was really helpfull
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Muy amable y excelente servicios!Yo recomiendo...
Muy amable y excelente servicios! Yo recomiendo ampliamente a Mercedes Benz después de 16 años de experiencia con la marca! Muy satisfecho con la calidad del auto!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Looking for SUV
Mr Marco Salas was recommended by friend of mine, excellent service, polite. Always trying to solve any problem. I would recommend without any doubt. He contacted my insurance so I can take the car the same day and the financial part got resolved the next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased
Juan Hernandez, could not have done more , in getting my battery replaced and moving up my scheduled service up two days. I look forward to working with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
