McGee Toyota of Epping

It was great experience, no pressure salesman. Carol was great helping find the truck I wanted and was very knowledgeable with the different options available. Bill the sales manager help with putting together great deal with my trade in , finance help me figure out what other needs my vehicle with warranty and service options. Service department was nice and curious, answering any questions I had . I would go back for another vehicle and recommend them.

Tim was very helpful as I recently purchased a newer vehicle unexpectedly due to repairs required for my older vehicle.

Tim is the consummate salesman, going far beyond the call of duty. He was extremely knowledgeable and never pressured me. And yes! I bought a car.

The whole McGee Service Department works like a week-tuned engine, providing excellent service and being kind and considerate. I was not the best customer on that day I went, having been in the middle of a vacation holiday that went sour, but everybody at the dealership was very kind to me, while also offering me free coffee, popcorn, and a comfortable chair to sit on. NOTE: The remote control for the TV is in the drawer underneath the countertop where the coffee machine is stationed.

Took my Sienna here for service over the past 4 years, always a pleasant experience!

Will was helpful in purchasing my first Toyota car. I’m loving it so far.

Terrible experience. I had an issue shortly after purchase, that they directly caused. I called to get it resolved, or at least speak with a manager. I was ignored completely. I left messages and voicemails but could never get a call past the sales floor. This went on for 5 days until i gave up trying to reach someone who could help me. If you value honesty and communication, do not come here.

Worked with George Kemos to purchase a 2025 Tundra. This is my 5th Tundra over the past 15 years so have extensive experience with Toyota dealerships. George was extremely responsive to all my needs yet presented a very low pressure attitude. It was an excellent experience and George is one of the best Toyota employees I have ever worked with. I have never written a dealer review in the past but felt obligated due to how accommodating George was and how fair the dealership was with pricing and negotiations. Would highly recommend this dealership and in particular George Kemos. His work ethic was second to none. Finance manager Chris Sousa also made the finance portion a very smooth and efficient process.

Terrible experience! STAY AWAY!! Live chat rep scheduled an appointment for test drive on Crown Signia and confirmed there were 2. Arrive an hour later & both were Not available, one wasn't there as both were sold! NO other vehicles that I was interested in were available to test drive or buy, no hybrid Rav4s or Highlanders. C@nnor, a young salesperson, was standing around & talking to an associate when I walked in. He'd look at the scheduled appointment. He 'found' an Older Rav4 to test drive AFTER Searching >1/2 hour! Went for a test drive in that Older gas RAV4 as NO 2025 models (RAV4s or Highlanders, particularly Hybrids) were available. He said that he'd evaluate my vehicle for trade in so took note of my vehicle and keys for management. He later mentioned that the red Crown was sold the other day. The white one was sitting in the bay for pickup. He said he'd allow me to sit in it but can't drive it, obviously. It was nice but too low and smaller than expected. Then all xxxx brook loose later! Turned from nice to being a Jerk! Used high sales tactics to pressure a sale like put down a down payment, to reserve future vehicles, etc... "Why won't you want to do business? Look, I can look up any vehicles for you, as he displays his laptop. Why won't you leave a down payment so I can look for a vehicle for you?" I said: Please STOP with the pushy sales tactics, as I Repeated myself many times!! Even Worse... Adding Insult to Injury.. Connor then said: 'What's the point of all this? You don't want me to find you a vehicle? What's the point of the evaluation of your car? You WASTED MY TIME with doing everything!" My Reply: YOU WASTED MY TIME!! THE WOMAN CHECKED INVENTORY BEFORE SCHEDULING MY APPOINTMENT. YOU LIED TO ME ABOUT THE 2 CARS BEING AVAILABLE! YOU DON'T EVEN HAVE ANY OTHER VEHICLES AVAILABLE HERE!! Please get me keys! C@nnor walked out and returned later.. He said... 'Your car isn't worth much. Didn't even evaluate it much since you won't do business with us! Maybe a few hundred dollars. Here are your keys!' He flicked me my keys!! I grabbed the keys and quickly left the dealership. The incident was reported to Toyota USA HQ. That young salesperson, C. Carbon@ro, should be Fired for his unforgiveable attitude & behavior, but he won't be. Management cares more about selling vehicles, even when there are None in inventory and want people to put a down payment and wait for the vehicles, so they can make some advance money. The dealership and sales people Don't how to treat customers Honestly and Respectfully! What a humiliating and disgusting experience having to put up with that Bull! NO ONE should have to experienced that, NO ONE! Update: Looks like he's No longer on the Sales Team list or pictures anymore! Good!

I recently purchased a new RAV4 from McGee. My sales consultant Tim was easy to work with and kept me up to date on my in-transit vehicle.