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Heritage Toyota CDJR of Harrisburg

4.5 out of 5 4.5

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 18, 2019

    My husband and I were in the market for a Durango. We knew what we wanted and what we were willing to pay. While Cody knew I wanted "black rims" he went... out on a limb and still showed me a White Durango with all the other features I was looking for. Little did he know that I had given up on the red leather interior. When he brought the truck around, he stated he knew the rims weren't the same but the interior was his favorite. Yep, RED LEATHER!! They were amazing to work with and went above and beyond get us all discounts they could. I will be coming back (but not for a while). Thanks to Richard and Florence as they were fantastic as well.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Richard Gregory

    General Sales Manager

    NOT RATED

    Cody Hollingsworth

    Sales Associate

    NOT RATED

    Florence Hebbard

    F & I Manager

    NOT RATED

  • 5.0 out of 5
    November 16, 2019

    Ryan was the BEST salesrep I have ever worked with. She worked incredibly hard, looked out for my best interests, and did whatever it took to get a deal... made. She was very honest, did all work she could handle up front, and made the car buying experience as pain free as possible. Ryan went above and beyond when she booked a room for us to come from 4 hours away to buy a car. She has incredible drive and is very fun to chat with! I wish I could give more stars as 5 is not even close to enough! Great job! It was a pleasure!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Thomas

    Sales Associate

    (4.8) 9 reviews

    Tom Setzler

    F&I Manager

    NOT RATED

    Roberto Rodriguez

    Sales Manager

    NOT RATED

    Anthony McQuay

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    November 14, 2019

    Great Toyota Service department. Roy was friendly. Luke was knowledgeable and very helpful. Would highly recommend this service department would not trust... my car anywhere else.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luke Brandt

    Toyota Service Manager

    NOT RATED

    Roy Lee

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 11, 2019

    Rafael was extremely patient and helpful. He answered all of our questions. He made buying a new car a pleasurable experience. Thanks for getting us... through the buying process , Rafael.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Setzler

    F&I Manager

    NOT RATED

    Rafael Aziz

    Toyota Sales Associate

    NOT RATED

  • 3.0 out of 5
    November 11, 2019

    We had a pleasant buying experience! They were quick to help us and work with us to find just what we were looking for! Thank you, Ryan!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Thomas

    Sales Associate

    (4.8) 9 reviews

  • 5.0 out of 5
    November 10, 2019

    Bought my first new vehicle from Herb at Heritage and would definitely recommend this dealership to everyone. They were courteous, knowledgeable, and professional.... Got exactly what I wanted with no pressure and very quickly.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Herb Drawbaugh

    Sales Associate

    NOT RATED

    Bryan Sage

    F&I Manager

    NOT RATED

  • 5.0 out of 5
    November 2, 2019

    We are pleased with the patience of your sales rep, Ryan, and your credit department. Ryan was very knowledgeable about the car, we love it.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Thomas

    Sales Associate

    (4.8) 9 reviews

    Jeanette Leon

    F&I Manager

    NOT RATED

  • 5.0 out of 5
    October 31, 2019

    We had a great buying experience with Heritage Toyota in Harrisburg. Every person we met was very helpful but not pushy! The management team was excellent... as well.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Herb Drawbaugh

    Sales Associate

    NOT RATED

    Ryan Thomas

    Sales Associate

    (4.8) 9 reviews

    Jeanette Leon

    F&I Manager

    NOT RATED

  • 5.0 out of 5
    October 30, 2019

    She was very energetic, and knowledgeable about the Tacoma. She worked hard to get the best deal possible. For future car needs I would definitely go back... to her.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Thomas

    Sales Associate

    (4.8) 9 reviews

  • 5.0 out of 5
    October 26, 2019

    Had a great experience replacing my old Sienna with a new one! Phat was a great sales person and it was a great experience overall.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Phat Nguyen

    Sales Associate

    NOT RATED

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