Reviews
Sorry but not allowed to give zero stars. They kept my...
Sorry but not allowed to give zero stars. They kept my Maserati for over a month and never looked at or would return my calls.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.
Only now someone wants to reach out? I had to call a manger in sales just to get someone to return my call in service. Chip the service manager literally said the car needed a jump start. Brought the car to the front and didn't say a thing before walking away. Who should I contact?
Best experience ever buying a car. First time buying over...
Best experience ever buying a car. First time buying over the internet Josh was awesome. When it delivered it was even better then expected. Paperwork process was simple
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Good people great service I love coffee nice clean place...
Good people great service I love coffee nice clean place very friendly people nice inventory over a great place to do business family orientated Very pleased with purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
From the moment I walked in the door of the showroom I...
From the moment I walked in the door of the showroom I was treated like I was family. I was given space to look but someone was always nearby if I had questions. I was shown many options and they didn’t rush me or pressure me to feel like I was wasting their time. I had questions since I was changing car brands and I felt I had all the information I needed to make the best choice for me not the best prices car for them. All of these things are major for me since those are the things I hate about the car buying process in general. I was walked through getting financed and even with every detail for my car. I was a long time other brand person but Alfa Romeo now has a new lifetime customer thanks to their great staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
JOSH ,was great no pressure ,and most of all a man of his...
JOSH ,was great no pressure ,and most of all a man of his word!! I would definitely buy a car from this dealership again, definitely!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Maserati Alfa Romeo. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
My experience with Joe Rizzo was a decent one chip was...
My experience with Joe Rizzo was a decent one chip was great through the door I had no problems wrote me up and got me any immediately I would recommend services from Joe rizza Maserati to anyone thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for your wonderful review of Joe Rizza Maserati Alfa Romeo and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Chip is the best! He goes way above and beyond any...
Chip is the best! He goes way above and beyond any employee I have ever dealt with in a car service industry. He deserves high reviews and a raise!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great purchase experience. The sales team at Joe Rizza...
Great purchase experience. The sales team at Joe Rizza was honest, straightforward and easy to work with. Easily the lowest pressure purchase I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent experience, top notch. I had the pleasure of...
Excellent experience, top notch. I had the pleasure of working with Josh before and he is by far the best. Jim was great from start to finish. Can’t say enough about both of them. Would highly recommend whether you are looking for a new Alfa or Maserati or a used. One thing I cannot stress enough, you will never get the communication you do from Josh and Jim elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Josh the best. I really appreciate the help Josh provided...
Josh the best. I really appreciate the help Josh provided me and my wife. Alfa Romeo Stelvio is the best. We live in Michigan, and had to go to Chicago to find the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. We are pleased to hear that Josh was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com