Reviews
Michael has great customer service. I always ask for him. What ever question I have he always gives me an answer...even if he's not sure he will find out.
Michael has great customer service. I always ask for him. What ever question I have he always gives me an answer...even if he's not sure he will find out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ms. Worth, thank you for highlighting Michael's dedication and helpfulness! We appreciate your feedback and look forward to seeing you again at Hutchinson Kia of Albany.
Recall was addressed. Excellent service! Takilia is awesome!! Exceeded all expectations. Good vibes. Great experience.
Recall was addressed. Excellent service! Takilia is awesome!! Exceeded all expectations. Good vibes. Great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, thank you for choosing Hutchinson Kia of Albany and for sharing your experience with Takilia! We're glad everything went smoothly. Safe travels ahead!
They had my car there for a month to replace the transmission that part was good. My car had a recall and I asked them to fixed it when it was there but no they didn’t they told me I had to make a other appointment even when my car was there for a month.
They had my car there for a month to replace the transmission that part was good. My car had a recall and I asked them to fixed it when it was there but no they didn’t they told me I had to make a other appointment even when my car was there for a month.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
In and out very well mannered service , made sure I was satisfied with my service
In and out very well mannered service , made sure I was satisfied with my service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shaniah, thank you for visiting Hutchinson Kia of Albany!
Had some recalls on vehicle they corrected them in good times. Thanks. G. Time frame was 👍
Had some recalls on vehicle they corrected them in good times. Thanks. G. Time frame was 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your support of Hutchinson Kia of Albany!
Time frame was great and customer service was awesome. Everyone was very friendly and nice
Time frame was great and customer service was awesome. Everyone was very friendly and nice
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is terrific feedback to receive, Sharon! Thank you for choosing Hutchinson Kia of Albany.
Everyone was so friendly to me with a smile 😃 i really enjoyed coming to Kia and i see nice cars out there
Everyone was so friendly to me with a smile 😃 i really enjoyed coming to Kia and i see nice cars out there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Syreeta! Thank you for choosing Hutchinson Kia of Albany and for sharing your appreciation for our team. We hope to see you again down the road - enjoy your new ride! Safe travels!
Service manager Michael was professional, nice and kept communication open by providing updates when car should be ready. Great customer service experience with an exception that the brake fluid flush was not done correctly. As I drove away from dealership, my brake pedal went to the floor and almost no braking power while in traffic. Pulled over to look up reason for soft brake pedal after fluid flush and read that the brake lines needed to be bled of air after brake fluid exchange. So I took it back to service and Michael quickly had it fixed right this time by the master service mechanic. I hope that the oil change and other inspections done by the initial service tech were done correctly, seeing how the brake job wasn't. Thanks to Michael and the master service gentleman for good work done.
Service manager Michael was professional, nice and kept communication open by providing updates when car should be ready. Great customer service experience with an exception that the brake fluid flush was not done correctly. As I drove away from dealership, my brake pedal went to the floor and almost no braking power while in traffic. Pulled over to look up reason for soft brake pedal after fluid flush and read that the brake lines needed to be bled of air after brake fluid exchange. So I took it back to service and Michael quickly had it fixed right this time by the master service mechanic. I hope that the oil change and other inspections done by the initial service tech were done correctly, seeing how the brake job wasn't. Thanks to Michael and the master service gentleman for good work done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, we're sorry for the issue you experienced initially, but we're glad Michael and the team got everything sorted out for you. We hope to welcome you back for an improved experience in the future. Wishing you safe travels from all of us at Hutchinson Kia of Albany!
My first car service appointment went great. Michael took time to go over my service plan with me and answered all my questions.
My first car service appointment went great. Michael took time to go over my service plan with me and answered all my questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Melanie, thank you for choosing Hutchinson Kia of Albany and for sharing your experience working with Michael here! See you next time!
My recent car service experience with Hutchinson Kia was great as always. Friendly and courteous service. Thanks Michael
My recent car service experience with Hutchinson Kia was great as always. Friendly and courteous service. Thanks Michael
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bishop, thank you for sharing your appreciation for Michael! We look forward to serving you again at Hutchinson Kia of Albany. Safe travels!