Oakes Mitsubishi

4.9
(2,562 reviews)
Visit Oakes Mitsubishi
Sales hours: 10:00am to 6:00pm
Service hours: 9:00am to 4:00am
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Service Sales
Monday 9:00am–4:00pm 10:00am–6:00pm
Tuesday 9:00am–4:00pm 10:00am–6:00pm
Wednesday 9:00am–4:00pm 10:00am–6:00pm
Thursday 9:00am–4:00pm 10:00am–6:00pm
Friday 9:00am–4:00am 10:00am–6:00pm
Saturday Closed 10:00am–5:00pm
Sunday Closed Closed
New (913) 553-3710 (913) 553-3710
Used (913) 553-3819 (913) 553-3819
Service (913) 267-7924 (913) 267-7924

Reviews

4.9
(2,562 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

"Certified" vehicles don't fall for it

Bought a sedan with them earlier this year. The vehicle was branded as Certified. After using for car for about 1000 miles I started having brake fluid leak issues and sticking clutch. Took to a VW dealership and they showed me the source of the leak, which was a slave cylinder built into the transmission. These Oakes guys claimed they can offer to fix it for $1900. Also found out the exhaust was detached from one of the rubber boots by the tailpipe and had two open holes under spare tire from a hitch that was removed. After talking to one of the managers (JOHN), they would not offer any assistance in cost yet the car was not even 2 months old from purchase. I ended up having VW Certified dealership fix the car instead of Oakes and they gave me a way better deal on the cost than Oakes. To cut the crap, unless you are buying a new car with unlimited full warranty, don't fall for their add on warranties coz even the 6 month they offer will always find a reason to out you at times. JUST DONT BUY FROM THEM, SAVE YOUR $$$ FOR A MORE REPUTABLE DEALERSHIP. SALES ASSOSIATES ARE JUST AFTER YOUR BUCKS NOT HELPFUL AT ALL AND WILL NOT DISCLOSE ANY INVISIBLE ISSUES THEY ARE AWARE OF.

5.0

Quick, easy car buying. Transparency in pricing and...

Quick, easy car buying. Transparency in pricing and friendly staff. Less than two hours from test drive to going home with newly purchased car. Robert, John, and Troy made it a good buying experience! They didn’t pressure to purchase more and more options or warranties, just explained the options and honored our choices. Robert was great at reaching out to our inquiries about the car and even came in on his day off because it worked better with our schedule. Great experience and quality car. We love the MDX we bought from them!

5.0

AMAZING dealership and even more amazing salesmen!

I went to this dealership already having a car in mind. I had a lot of questions and this dealership put my mind at ease. They were very straight forward and knew what they were doing! I worked with Troy and he was down to earth, yet also made sure you understood everything that was going on and needed to happen. I was a first time buyer and I will never want to go to any other dealership. I highly recommend this dealership to anyone looking to get a car. I felt at home and welcomed the first foot I stepped into that place!

1.0

I bought a used truck from Oakes Mitsubishi 4 months ago....

I bought a used truck from Oakes Mitsubishi 4 months ago. The truck has all kinds of mechanical problems and the dealer refuses to help in any way. The truck has a lot of problems and the dealer will not even return my phone calls. Do NOT even look at vehicles here. They are dishonest and do not care about their customers.

5.0

This is our second purchase with Oaks. Brady and the...

This is our second purchase with Oaks. Brady and the whole team were fantastic to work with. They made the process super easy and I love my new car! Highly recommend!

5.0

I purchased a 2016 Subaru Impreza WRX with the help from...

I purchased a 2016 Subaru Impreza WRX with the help from Brady at this dealership. It was my first car purchase and I was very excited, but also very nervous. Brady and the other folks at the dealer were very friendly and made it a very easy for me to drive away with my dream car. Fantastic dealership! 5/5

1.0

I purchased a 2016 Ford f-150 in September 2019. Low...

I purchased a 2016 Ford f-150 in September 2019. Low mileage and 1 owner. There are many problems with this vehicle. I have spent more than 3000$ in repairs so far. It's under warranty that oaks sold me. And it's not worth the paper it's printed on. The rotors and brakes were replaced at their dealer the first 1000 miles. It wouldn't pass an inspection. I had to pay. 4wd actuators at my expense. The vibration is still there. New tires too. My expense. 5 car rentals. My expense. I've taken it back for service and they say the harmonic vibration is normal in a pickup. BS I took it to an ASC certified mechanic. Again my expense. They drove it and confirmed the vibration. Then asked if this truck had been wrecked or in a flood. The truck has evidence of flood damage. There are lots of gremlins in the electrical systems. My advice...DO NOT BUY ANY VEHICLE FROM OAKS AUTO. They will lie and cheat you asst every turn.

5.0

So much help!!

When I came in I thought I was pre-approved for a used card. Unexpectedly, my credit score did not make the cut. But Brady and the others took the time to make a deal with me so I could walk out with a brand new car!!! Meant so much so I wouldn't miss any work!!!

5.0

Had a wonderful experience with you in Kansas City drove...

Had a wonderful experience with you in Kansas City drove from Wichita Kansas, highly recommend your service You have five stars up with us, thank you again, the Bland

5.0

Marcus good dude, well connecting with the customer, Can...

Marcus good dude, well connecting with the customer, Can have a good career is sells if he continued this route! I’d recommend him to others for sure!