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Fayetteville Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (106 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service and a beautiful new car!

A big thanks to Joesph Singletary, my salesperson, for a wonderful experience. I am a very picky person, and I actually had to test drive over 3 days to find the perfect car. Joe was very patient and understanding with me each day that I visited. He walked me through the specs of many different vehicles, and accommodating test drives of any that I requested. When I finally made up my mind, not only was he very thorough with explaining the features, but he introduced me to many other members of the Kia staff as if I was new to the family.Thanks to Hugh Hawkins for also being so helpful. I highly recommend Leith Kia of Fayetteville to anyone. After all, most people prefer to deal with friendly, knowledgeable, patient, and caring people; not pirates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience at Leith!

My husband and I had been planning to purchase a new car for a few months. We decided to stop in at Leith to see what they had to offer. Mike was quick to approach us and offer assistance. He took excellent care of us and was very patient as I am extremely picky and indecisive. He was real and authentic about helping us purchase a brand new car. We never once felt pressured as you do at most dealerships. He was very knowledgeable and offered great advice. After looking at a few different cars, we decided to take it inside to look at some numbers. JP was great with getting us the payment and price we were looking for. Scott finished everything up and thoroughly explained everything we were signing, it was a pleasure catching up about our shared hometown. I would recommend Leith and the three gentleman we dealt with to anyone looking for a great car and awesome customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leith Auto Mall- Dealer Michael Smith- EXCELLENT!

I LOVE the car & so do my friends! This was my first time shopping for a care of my own and it was amazing how WONDERFUL my experience was with Mike Smith and Leith Auto Mall. Everyone was VERY professional and it was evident that they really value customer satisfaction and excellent service. From the time I walked in the door until the time I left it was an all-in-all WONDERFUL experience! I left 100% satisfied with a guarantee of my return when I'm ready to purchase my next vehicle. I will keep Mike Smith and Leith Auto Mall in mind for all future referrals!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience at Kia of Fayetteville

I have bought many cars and trucks and this was the best experience I have ever had. The sales person Doug Williams was very helpful and never did I feel pressured. When doing all the paper work Scott explained everything throughly. Everyone I met was very friendly. It was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Kia Sportage

I recently leased a new Kia Sportage at Leith Automall Kia Volvo Mitsubishi. My sales rep was Cheryl Lindsey. I have purchased at least 15 vehicles in my life and by far this was by best experience. I'm in the military and it was nice to know that not every sales person is not out to take advantage of the men and woman who serve their country. Sheryl is a retired service member herself and we connected right away. So if your in the military and your shopping a new vehicle then you owe it to yourself to give Cheryl a shot at taking care of you, you wont be disappointed 10 out of 10 experience! Stan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service! Excellent employees!

My wife and I had the absolute best car purchasing experience at Leith Automall Kia on Friday. When we pulled up and got out of our car an employee by the name of Cheryl greeted us with a smile and handshake. She asked if "anyone was helping us"? We replied no and the process from there was great! She took excellent care of us. Helping us pick out a car. Helping us realize what kind of car we could pick out. And lastly, she was real and authentic about helping us purchase a brand new car. She did not pressure us as many salesman do when trying to sell cars. The paperwork process was smooth and fast. We can't wait until next year when we go to trade our other car in, so that we can use this dealership and hope Mrs. Cheryl again. The experience is one we look forward to again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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outstanding day at leith kia

I think you are the best: wonderful dealership and salesmen very helpful not to much pressure. very helpful by asking what you want or need and not trying to sale you something you don't want. my sales person was very much in touch with his ability to sale me a car, he was a supper salesman with recommendations the sale went fine and I'm enjoying the ride: THANK YOU : E MORRIS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Salesman

Anthony Faison was an excellent salesman. He was very courteous and helpful. The people at Leith Atuomall Kia were very friendly and helpful. They answered all my questions. I really appreciated the time they gave me to look for a vehicle I wanted without having a salesman pressuring me to buy a car I didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Service

With all the hustle in car buying around Fayettville Leith Kia made the Car buying experience so smooth and they actually make you understand all agreements before you even sign. Great place to shop for a KIA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Recently purchased a 2009 Acura TL from Larry Rogers. Customer service was very excellent and they were very helpful with all my questions. I recommend a great place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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