Carvana-Touchless Delivery To Your Home

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4.2
(9,102 reviews)
Visit Carvana-Touchless Delivery To Your Home
Sales hours: 8:00am to 9:00pm
View all hours
Sales
Monday 8:00am–9:00pm
Tuesday 8:00am–9:00pm
Wednesday 8:00am–9:00pm
Thursday 8:00am–9:00pm
Friday 8:00am–9:00pm
Saturday 8:00am–9:00pm
Sunday 8:00am–9:00pm
(855) 871-0733 (855) 871-0733

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About our dealership

This seller has been on Cars.com since September 2019.
During these uncertain times Carvana is dedicated to ensuring the safety of all customers.

In addition to our 100% online shopping and selling experience allowing customers to buy and trade their cars without leaving the safety of their home we're providing touch-less delivery that make all aspects of our process even safer. Now you can get the car you want avoiding person-to-person contact with our friendly advocates. There are some things that can't be put off. And if buying a car is one of them know that we're doing everything we can to keep you moving while putting your health safety and happiness first.
The New Way To Buy A Car

Reviews

4.2
(9,102 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Carvana-Touchless Delivery To Your Home from DealerRater.

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5.0

My purchasing experience with Carvana was awesome!

My purchasing experience with Carvana was awesome! I would recommend anyone to purchase a vehicle this way. You can purchase your dream vehicle in less than an hour. The car vending machine was a great experience. My family loved it. It was very exciting to see your vehicle coming down and spinning.

1.0

Worst car buying experience I’ve ever had.

Worst car buying experience I’ve ever had. I spent hours and hours on the phone trying to fix issues with representatives who were incompetent and rude.

5.0

I have purchased two cars from CARVANA and sold two cars

I have purchased two cars from CARVANA and sold two cars to CARVANA. Iris by far the best and easiest way to buy and sell your vehicle. It is seamless.

5.0

Carvana is a very easy company to buy from.

Carvana is a very easy company to buy from. The whole team helps you complete the process.

5.0

Friendly, easy going staff.

Friendly, easy going staff. Paperwork was handled efficiently and I was out the door in no time.

1.0

I purchased a car from them and sold them my old car.

I purchased a car from them and sold them my old car. I asked to have my plates transferred to my new car, since the state allows, but my request was ignored and I had to pay for a new registration and plates for the new vehicle. Customer service used the excuse that a new registration was about the same price as a transfer; no it’s not. Hundreds of dollars difference. Please lay off more people who are too lazy to do their job.

Dealer response

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

Consumer response

You know darned well what my account is, quit playing nonsense games to publicly invalidate my dealership review. This ploy tactic doesn’t work.

5.0

Very professional.

Very professional.. all members of your team were helpful and so knowledgeable.. I love the concept of fair pricing and no games. We hit a little road bump but was taken care of beyond what I had expected. Thanks so much, very happy customer and will tell everyone about my experience.

5.0

Awesome experience, everything went smoothly.

Awesome experience, everything went smoothly. I am very pleased with my purchase and I love this new way of buying a car.

5.0

Everything was so smooth and laid out.

Everything was so smooth and laid out. I love how the text messaging works too! So much thought and getting help is sooo easy!! Thank you guys so much!!!

5.0

I received awesome service.

I received awesome service. Everyone was friendly, helpful, and patient. I was very pleased with my purchase.

Read all 9,102 reviews