Chevrolet of Walla Walla

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4.4
(227 reviews)
Visit Chevrolet of Walla Walla
Sales hours: 9:00am to 7:00pm
Service hours:
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–7:00pm
Tuesday 7:30am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:30am–6:00pm 9:00am–7:00pm
Friday 7:30am–6:00pm 9:00am–7:00pm
Saturday Closed 9:00am–7:00pm
Sunday Closed 10:00am–6:00pm
New (888) 785-5956 (888) 785-5956
Used (888) 786-6758 (888) 786-6758
Service (888) 788-3060 (888) 788-3060

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2019.
We are located at 1395 Dalles Military Road in Walla Walla Washington. We sell New Chevrolet New Nissan and used vehicle's as well. Our service department has factory trained and ASE certified technicians. We use factory tools and parts to keep your manufacture's vehicle warranty up to date and your vehicle on the road. Our parts department stocks OEM parts to keep your vehicle in like new condition for top performance. Sales and service departments have English and Spanish speaking personnel who will be happy to answer questions about any vehicle in our large new & used inventory.
You'll Like Doing Business Here!

Service center

Phone number (888) 788-3060

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.4
(227 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Zero pressure from the sales team. Was patient with us....

Zero pressure from the sales team. Was patient with us. Very straight forward on price…no dickering around.

4.0

Friendly people. Good service. Not able to do tire...

Friendly people. Good service. Not able to do tire rotation this oil change. Machine down

5.0

Friendly staff, vertebr very knowledgeable and attentive...

Friendly staff, vertebr very knowledgeable and attentive overall good service from the beginning to the end

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5.0

Justin Whiteaker in service was Knowledgeable, Helpful,...

Justin Whiteaker in service was Knowledgeable, Helpful, Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. Because of trust issues.. I have purchased many vehicles there through the years. Integrity, superior quality and exceptional service is obviously Justin's way to success, and the reason I have started to do business again with the organization.

Dealer response

Amie.white, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

4.0

There is nothing wrong with the dealership. It's having...

There is nothing wrong with the dealership. It's having to wait 2 hours for them to get done while others leave in 40 minutes

Dealer response

Clrood, like so many other businesses we have had employees need time off due to Covid and are working around this as best we can, so we sincerely thank you for understanding and for the review. We look forward to seeing you again soon!

4.0

Made my appointment online and added information in the...

Made my appointment online and added information in the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was there for service.

Dealer response

Hello Djscholl, thank you; we appreciate your feedback- we'll look into why the online system did not work for you. We do hope we can be of assistance in the future. Take care!

5.0

The staff are punctual, knowledgeable, courteous,...

The staff are punctual, knowledgeable, courteous, helpful, willing to go the extra mile, and dedicated to top performance!

Dealer response

Hi, we are so happy to read such a great review about Chevrolet of Walla Walla!

1.0

Always trying to sell extra parts and services that...

Always trying to sell extra parts and services that aren’t needed. Had to do an oil change on a vehicle that I had just bought a month prior, and told me I needed other services done on my vehicle sooner than later (again a vehicle I bought HERE a month before). Check engine light was on and when I called to see if they had checked the code for it the technician didn’t even note that the check engine light was on in their system. Very disappointed and dissatisfied. I feel as a young women I have to know things about vehicles to not have to be over charged for work that isn't necessary to be done. Tried to charge me $150 to tell me a code for the check engine light - when I know they just plug a handheld machine in the vehicle to check the code. When I bought the vehicle in the first place from this dealership I asked if all services had been done and then recently when I came in I was told that they only do “safety” things and she couldn’t even describe to me what they were.

Dealer response

Thank you for your feedback. Please contact our service manager Susana at (509) 524-8900 so we can discuss your concerns as your satisfaction is of utmost importance to us.

4.0

I got a message from onstar that there was something...

I got a message from onstar that there was something wrong with my car even after I changed the battery last week. I called to get an appointment to have it checked out. They looked at it and checked it all out and they couldn't find anything wrong because I had already replaced the battery. Onstar shouldn't have sent the code they did.

Dealer response

It's our commitment to ensure quality customer care and professional service to our guests. Our factory trained techs and OEM parts will help keep your vehicle on the road. Please come see us for any future needs. Thank you for choosing Chevrolet of Walla Walla

5.0

The service department got the part, installed and all...

The service department got the part, installed and all good now. However, the part was a bit pricey.

Dealer response

We're pleased to know we have been able to help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Walla Walla and we hope to see you again soon!

Read all 227 reviews