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Kearny Mesa Chevrolet

(657 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (877) 272-3281 (877) 272-3281
Used (855) 347-2478 (855) 347-2478
Service (833) 289-6041 (833) 289-6041

Reviews

(657 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very warm people who are as professional as they are

Very warm people who are as professional as they are friendly :) I recommend giving them a try if you are looking for some new wheels :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service staff was somewhat rude to my wife and didn't

Service staff was somewhat rude to my wife and didn't listen to issue. Very defensive and acted as if we the customer have no sense of a properly executed oil change is. I was supposed to get a call from the service manager to discuss...never heard from him. Showed video evidence of the issue, but service staff and mechanic completely ignored it along with making statements as if the evidence was never seen or considered. Gave 2 stars instead of one since they replaced the oil a second time within 2 days "free of charge"...however, that is not what we requested (or wanted/needed) or the real issue that was presented. The "professional" oil change is not worth the high cost when minor mistakes cannot be owned up to and handled with professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was an awful experience.

It was an awful experience. I came in ready to buy a car that was advertised at $8000. They wanted to charge me $1500 for a security theft system that I did not want and then it took hours to get them to not charge me for it. Then they wouldn’t take my money and tried to sell me a loan at 14%. When it was all said and done the price was looking like $14000 and it took hours of back and forth. I had to walk out. Called them a few days later try again and they had sold the car to somebody else. Super bummed on that experience. Buying a car should be fun but it was and is one of the worst experience of my life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mitchell did a great job of responding to every question

Mitchell did a great job of responding to every question and request I made. Working with him around my busy schedule was very efficient and productive. I found the car I wanted, with the right mix of accessories and none of the things I had no desire for. Much appreciation for providing me with the out the door price before I stepped onto the lot. Michael in finance was also a great guy to work with. All in all, the entire purchase process was smooth and pleasant. Something I can't say about all my previous auto purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was great.

My experience was great. They were extremely helpful and knowledgeable. Would highly recommend. Well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had an enjoyable experience at Kearny Mesa Chevrolet.

Had an enjoyable experience at Kearny Mesa Chevrolet. They have a wide selection of vehicles on their lot. All of the vehicles were show room ready. Our sales guy Uriel helped us pick the right Silverado for us. He was very helpful thru the entire process. The GM Michael was very personable and checked that we were well taken care of. We highly recommend Kearny Mesa Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely and without a doubt the best service

Absolutely and without a doubt the best service experience that I have ever had with any dealership. My Service Advisor Greg and Technician Scott were so accommodating and customer service focused that my expectations were blown away. I was definitely treated with consideration and respect. I was allowed to talk with Scott concerning the repairs and even allowed into the service area to discuss the rather difficult repair on my Corvette. My car was kept in a covered stall and Scott was even considerate enough to use my car cover when he was not working on my car. The communication to the customer was something that I wish all dealerships would do, both texts and emails were highly informative and there was even a video of Scott working on my car. All in all I highly recommend Kearny Mesa Chevy to anyone considering taking their vehicle there for service. Ask for Greg and Scott as you will not find better people or a place to have your Chevy serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service they are friendly and the Sale

Excellent customer service they are friendly and the Sale manager And all the people working at the dealer, they help a lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Salesman Giany is the best.

Salesman Giany is the best. Polite, knowledgeable, friendly, he is exceptional at his Job. I would recommend Kearny Mesa Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Trent was very responsive and addressed all my questions.

Trent was very responsive and addressed all my questions. If he didn't have the answer, he would seek input from others on his team and get back to me as quickly as possible. I felt like Trent was my advocate throughout the purchasing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.