Vroom (Online Dealer)

3.5 out of 5 3.5
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 9:00 AM - 8:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since October 2019

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

3.5 out of 5 3.5
159 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2020

    I found the car I was looking for at a great price and the car was delivered in less than 10 days. The price was several thousand less than the exact same... car at several other dealers.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    This was the first time that I purchased a vehicle on the internet that I could not see before hand, but I was very surprised at how easy and through the... process was. I am extremely happy with the purchase and the vehicle far exceeded my expectations. I would highly recommend Vroom to all of my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    We didn't think that the online process would be for us, but Vroom made it easy to pull the trigger. We were able to find the right year, model, trim... level and color. The purchase process was simple, communication regular, and even working through a couple of questions on the delivery end were met with such simple, effective solutions that we wouldn't hesitate using Vroom again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    I had an excellent experience! I found the car I wanted, heard back from a representative, put my down payment, and had my car within ten days. Mileage... was correct, car was spotless, I'm super happy!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    After getting a few quotes through places like carvana, VROOM beat them all, So I sold my Jeep to VROOM, they did everything they said they would, pick... up was on time and they overnighted the payment which was the guaranteed price they offered for it. I was a little worried at first because I have never sold anything this way before, but trust me it's painless.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    Thomas did a great job -Was my 2nd Car Purchased from him, Sent him all the paperwork up front so we were in and out of there in less than 2 hours!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    Excellent and simple process to get the color, make and year you want without the hassle and overpriced local car dealers. The best part was when the car... came earlier than expected, and my delivery driver was very friendly.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    As a vehicle buyer, let me answer the big question first: Yes, what you see in the pictures and are provided in the information is exactly what you get.... There is nothing shady about it. My vehicle arrived exactly as described and shown. Beyond being a little dirty from the weather and travel, it was perfect. I have purchased several cars over the years from traditional dealerships and gone through the typical deal-making process. I decided to try an online dealership since I could not find what I wanted nearby. Vroom had what I wanted and was very easy to work. I had my own financing arranged through my bank and Vroom provided whatever they needed, including paying for FedEx overnight mailings from my bank to them. The process is very simple and transparent. If you want something or have a question, just ask. Once my purchase was complete, I received daily calls and/or emails with status updates. When I had a question and called/emailed, Vroom responded within about an hour. The delivery was simple. My delivery driver called me with updates every 2 hours on my delivery day. Once there, he spent the time to go through EVERYTHING on the vehicle and make sure I was informed and okay. I would suggest meeting in a large public parking lot though. It makes your life and driver's life easier and safer, especially when they have to unload other cars to get yours off. After delivery, Vroom has followed up with calls and emails. I had one issue (not with the car, but the key fob) and thus far they have been good in working through my concerns. I will definitely be back for my next vehicle purchase.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    VROOM was amazingly easy and I would do it again in a second! The customer service was wonderful and I received the vehicle within 5-6 days and New Year's... Day was in that timeline. Love it so far??????

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 6, 2020

    I was concerned about buying a vehicle sigt unseen. I did purchase a Lincoln MKX. It was the best deal by quite a lot from anywhere else in the USA. The... process was a little scary at first, but all went very well and I am very satisfied. I know it was a very good deal! I will try them again when we need a newer vehicle for my wife. Highly recommended.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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