Vroom (Online Dealer)

3.5 out of 5 3.5
ONLINE ONLY - No Retail Location
Rectangle 48
Sales 11:00 AM - 8:00 PM

Vroom (Online Dealer) Hours

Sales

Monday

8:00 AM - 10:00 PM

Tuesday

8:00 AM - 10:00 PM

Wednesday

8:00 AM - 10:00 PM

Thursday

8:00 AM - 10:00 PM

Friday

8:00 AM - 10:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 8:00 PM

About Our Dealership

Dealer on Cars.com since October 2019

With Vroom, you can buy your next car from the comfort of your home and get it delivered right to you! We are a national

...

online car dealer, which means we will ship any of our thousands of vehicles directly to your driveway or a convenient nearby location. Every car and truck Vroom sells has a clean title and an accident-free AutoCheck vehicle history report. Cars are inspected multiple times for safety, mechanical, and cosmetic issues. Looking to trade in? We'll make you a guaranteed offer for your current vehicle, then come pick it up for free.

"#GetAVroom"

Reviews

3.5 out of 5 3.5
153 lifetime reviews. Includes reviews of Vroom (Online Dealer) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 10, 2020

    Best car buying experience I've EVER had. From first internet contact to home delivery, EVERY Vroom team member kept timely communication with me and guided... me through the buying process. They even helped me with required title & registration paperwork- SUPERB service after the sale. Vroom's website is easy to navigate. Their inventory is vast. Their vehicle prices and financing were competitive with my local dealers and banks. Their delivery fees were fair. Vroom made my customer satisfaction priority one by saving me time, money, and the haggling headaches of car dealerships. Vroom ROCKS!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Although I ultimately availed myself of the 7-day buy back process on the car I received, I wanted to call out the exceptional customer service I received... from Vroom, particularly Edward in the Buy Back team. His patience, understanding and eminently reasonable approach meant we got through what could have been a very disappointing process quickly, and with a very high degree of care. Although it didn't work out this time, I would absolutely consider buying with Vroom again. Thank you for being so customer focussed!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    I was very happy with my experience purchasing a car with Vroom! My car was delivered within 7 days and I got a great deal!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Once finding the car I wanted, the entire process was easy. I received the car in less than 10 days once the money was wired. I saved several thousand... dollars from local online websites and dealers. Additionally, I paid no sales tax which is a tremendous benefit. The only disappointment was the car arrived with no manuals and once contacted by phone Vroom c.s. rep said they will not provide.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Good prices and easy point of sale. Lots of auto choices to pick from. Clear up front costs. Fast delivery no hidden charges. No pressure to buy

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    Good selection of used vehicles to choose from in late models with lower mileage. I received a fair offer for a trade-in on my existing vehicle. Paperwork... process was a little cumbersome, but what doesn't come with loads of paperwork these days? Car arrived in great condition when they said it would and trade departed at the same time. am pleasantly surprised at how smoothly the whole process went.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    I found the car I was looking for at a great price and the car was delivered in less than 10 days. The price was several thousand less than the exact same... car at several other dealers.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    This was the first time that I purchased a vehicle on the internet that I could not see before hand, but I was very surprised at how easy and through the... process was. I am extremely happy with the purchase and the vehicle far exceeded my expectations. I would highly recommend Vroom to all of my friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    We didn't think that the online process would be for us, but Vroom made it easy to pull the trigger. We were able to find the right year, model, trim... level and color. The purchase process was simple, communication regular, and even working through a couple of questions on the delivery end were met with such simple, effective solutions that we wouldn't hesitate using Vroom again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2020

    I had an excellent experience! I found the car I wanted, heard back from a representative, put my down payment, and had my car within ten days. Mileage... was correct, car was spotless, I'm super happy!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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